/* Reset Global Styles */

@media (max-width: 700px) {
    .UR_chatGlobalReset {
        overflow: hidden !important;
        position: fixed !important;
        height: 100% !important;
        width: 100% !important;
        margin: 0 !important;
        padding: 0 !important;
        top: 0 !important;
        left: 0 !important;
        right: 0 !important;
        bottom: 0 !important;
        background: #f4f7f9;
    }
}

.UR_chatViewport textarea, .UR_chatViewport input {
    background: #ffffff !important;
    border: none !important;
    -webkit-box-shadow: none !important;
    box-shadow: none !important;
    font-size: 14px !important;
    width: auto !important;
}

.UR_chatViewport input:-webkit-autofill, .UR_chatViewport input:-webkit-autofill:focus, .UR_chatViewport input:-webkit-autofill:hover {
    -webkit-text-fill-color: inherit;
}

/* Chat Styles */

.UR_chatElement, .UR_chatElement * {
    margin: 0;
    padding: 0;
    -webkit-box-sizing: border-box !important;
    -moz-box-sizing: border-box !important;
    box-sizing: border-box !important;
    font-family: Segoe UI, "Helvetica Neue", Lucida Grande, Arial, sans-serif !important;
    font-size: inherit;
    font-weight: normal;
    text-shadow: none;
    outline: none;
    -webkit-box-shadow: none;
    box-shadow: none;
    line-height: 1.42857143;
}

*:active,
*:focus {
    outline: none;
    -moz-outline-style: none;
}

.UR_chatViewport .UR_chatElement input[type="text"]:focus {
    -webkit-box-shadow: none;
    box-shadow: none;
}

@media (min-width: 701px) {
    .UR_chatViewport .UR_element, .UR_chatViewport .UR_element * {
        font-size: 14px;
    }
}

/* Preloader */

.UR_chatPreloaderIcon, .UR_chatSendButton.UR_chatPreloaderIcon {
    width: 18px;
    height: 18px;
    display: inline-block;
    color: #555555;
    position: relative;
    border: 2px solid;
    border-radius: 50%;
    animation: URChatPreloader 0.75s infinite linear;
    border-top-width: 0;
    background: none;
    text-indent: -5000px;
    -webkit-mask: none;
    mask: none;
    background-color: transparent !important;
}

.UR_chatSendButton.UR_chatPreloaderIcon {
    top: 1px;
    right: 2px;
}

@keyframes URChatPreloader {
    from {
        transform: rotate(0deg);
    }
    to {
        transform: rotate(360deg);
    }
}

.UR_chatPreloaderContainer {
    overflow: hidden;
}

.UR_chatPreloader {
    font-family: sans-serif;
    font-weight: 100;
    width: 100px;
    height: 100px;
    background-image: url("8fc8398f70644f42e7e84a630bc1e72be1fbe3ff.gif");
    background-position: center center;
    position: absolute;
    left: 0;
    right: 0;
    top: 0;
    bottom: 0;
    z-index: 5;
    margin: auto;
    overflow: hidden;
}

.UR_chatPreloaderContainer .UR_chatButton {
    top: 75px;
    bottom: 0;
    left: 0;
    right: 0;
    z-index: 5;
    margin: auto;
    height: 36px;
    position: absolute;
    text-align: center;
}

.UR_chatPreloaderContainer .UR_chatButton span {
    border: 1px solid #633897;
    background: #633897;
    color: #ffffff;
    line-height: 34px;
    border-radius: 3px;
    padding: 0 25px;
    cursor: pointer;
    display: inline-block;
}

.UR_chatPreloaderContainer .UR_chatButton span:hover {
    -webkit-box-shadow: inset 0 0 5px rgba(0,0,0,0.2);
    box-shadow: inset 0 0 5px rgba(0,0,0,0.2);
}

/* :not(:required) hides this rule from IE9 and below */
.UR_chatPreloader:not(:required) {
    width: 61px;
    height: 61px;
    background: none;
    -webkit-animation: UR_chatPreloaderRotate 2s linear infinite;
    animation: UR_chatPreloaderRotate 2s linear infinite;
}

.UR_chatPreloader:not(:required) > div {
    overflow: hidden;
    -webkit-transform-origin: left center;
    transform-origin: left center;
    width: 50%;
    height: 100%;
    position: absolute;
}

.UR_chatPreloader:not(:required) .UR_chatPreloaderPieRight {
    left: 50%;
    margin-left: 0;
}

.UR_chatPreloader:not(:required) .UR_chatPreloaderPieRight:before,
.UR_chatPreloader:not(:required) .UR_chatPreloaderPieLeft:after,
.UR_chatPreloader:not(:required) .UR_chatPreloaderPieLeft:before{
    width: 100%;
    height: 100%;
    position: absolute;
    top: 0;
    bottom: 0;
    content: "";
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
}

.UR_chatPreloader:not(:required) .UR_chatPreloaderPieRight:before,
.UR_chatPreloader:not(:required) .UR_chatPreloaderPieLeft:after {
    border: 3px solid #0000cc;
}

.UR_chatPreloader:not(:required) .UR_chatPreloaderPieRight:before {
    border-right: none;
    left: -100%;
    -webkit-transform-origin: right center;
    transform-origin: right center;
    border-radius: 30px 0 0 30px;
    -webkit-animation: UR_chatPreloaderColor 6s ease-in-out infinite, UR_chatPreloaderPieRight 1.5s linear infinite;
    animation: UR_chatPreloaderPieRight 1.5s linear infinite, UR_chatPreloaderColor 6s ease-in-out infinite;
}

.UR_chatPreloader:not(:required) > div.UR_chatPreloaderPieLeft {
    left: 0;
    -webkit-transform-origin: center center;
    transform-origin: center center;
}

.UR_chatPreloader:not(:required) .UR_chatPreloaderPieLeft:before {
    left: 0;
}

.UR_chatPreloader:not(:required) .UR_chatPreloaderPieLeft:after {
    border-left: none;
    left: 31px;
    border-radius: 0 30px 30px 0;
    -webkit-transform-origin: left center;
    transform-origin: left center;
    -webkit-animation: UR_chatPreloaderColor 6s ease-in-out infinite, UR_chatPreloaderPieLeft 1.5s linear infinite;
    animation: UR_chatPreloaderPieLeft 1.5s linear infinite, UR_chatPreloaderColor 6s ease-in-out infinite;
}

/* Viewport */

.UR_chatViewport a:link {
    text-decoration: underline;
}

.UR_chatViewport a:hover {
    color: inherit !important;
}

.UR_chatViewport {
    position: fixed;
    width: 0;
    height: 0;
    bottom: 0;
    right: 0;
    color: #000000;
}

.UR_chatViewportHidden {
    display: none !important;
}

.UR_chatViewport:not(.UR_chatViewportHidden) {
    z-index: 9999999999 !important;
}

.UR_chatViewportInner {
    font-size: 14px;
    position: fixed;
    width: 370px;
    height: calc(100% - 120px);
    z-index: 100;
    top: auto;
    right: 20px;
    left: auto;
    bottom: 100px;
    overflow: auto;
    -webkit-box-shadow: 0 5px 40px rgba(0,0,0,.16);
    box-shadow: 0 5px 40px rgba(0,0,0,.16);
    border-radius: 8px;
    min-height: 250px;
    max-height: 590px;
    background: none;
    animation-fill-mode: both;
    -webkit-animation-duration: 0.5s;
    -moz-animation-duration: 0.5s;
    -o-animation-duration: 0.5s;
    animation-duration: 0.5s;
    -webkit-animation-name: UR_chatFadeInUp;
    animation-name: UR_chatFadeInUp;
    background: #ffffff;
    transition: width 0.5s ease-in-out, max-height 0.5s ease-in-out;
}

.UR_chatViewport > .UR_chatViewportInner {
    overflow: hidden;
}

.UR_chatViewport.UR_chatViewportExpanded > .UR_chatViewportInner {
    width: 700px;
    max-height: calc(100% - 120px);
    max-width: calc(100% - 100px);
}

.UR_chatViewportInner > div {
    min-width: 300px;
}

.UR_chatViewport input, .UR_chatViewport textarea {
    -webkit-appearance: none;
}

.UR_chatViewport .UR_preloaderContainer {
    background: rgba(255,255,255,0.8) !important;
    min-width: 0 !important;
    min-height: 0 !important;
}

.UR_chatViewport.UR_viewportWidgetPositionLeft .UR_chatViewportInner {
    left: 50px;
}

.UR_chatViewport.UR_viewportWidgetPositionRight .UR_chatViewportInner {
    right: 50px;
}

.UR_chatViewport > .UR_viewportInner {
    overflow: hidden;
    padding-top: 75px;
    padding-bottom: 40px;
    border: 1px solid #8fa6b0;
    border-bottom: none;
}

/* Button */

.UR_chatHandleTab {
    position: fixed !important;
    display: inline-block;
    z-index: 99999;
}

.UR_chatHandleTab.UR_chatOpened:not(.UR_chatForceHidden) {
    display: block !important;
}

.UR_chatHandleTab > div.UR_chatTabHandler {
    color: #FFFFFF;
    padding: 0;
    background-color: #812aed;
    display: block;
    position: relative;
    cursor: pointer !important;
    white-space: nowrap !important;
    min-height: 38px;
    margin-bottom: 20px;
    border-radius: 26px;
    -webkit-box-shadow: 0 1px 6px rgba(0,0,0,0.06), 0 2px 32px rgba(0,0,0,0.16);
    box-shadow: 0 1px 6px rgba(0,0,0,0.06), 0 2px 32px rgba(0,0,0,0.16);
    font-size: 0;
    width: 100%;
    width: calc(100% - 2px);
    min-width: 52px;
    height: 52px;
    z-index: 2;
}

.UR_chatHandleTab > div.UR_chatTabHandler:after {
    background: #812aed;
    border-radius: 36px;
    width: calc(100% + 20px);
    height: 72px;
    position: absolute;
    top: -10px;
    left: -10px;
    z-index: -1;
    opacity: 0;
    -webkit-animation: UR_pulseWidget 3s ease-out;
    animation: UR_pulseWidget 3s ease-out;
    -webkit-animation-iteration-count: infinite;
    animation-iteration-count: infinite;
    content: '';
    display: block;
}

.UR_chatHandleTab.UR_chatOpened > div.UR_chatTabHandler:after, .UR_chatHandleTab.UR_chatTabExpanded > div.UR_chatTabHandler:after {
    display: none;
}

.UR_chatHandleTab:hover > div.UR_chatTabHandler {
    -webkit-box-shadow: 0 1px 6px rgba(0,0,0,0.11), 0 2px 32px rgba(0,0,0,0.26);
    box-shadow: 0 1px 6px rgba(0,0,0,0.11), 0 2px 32px rgba(0,0,0,0.26);
}

.UR_chatHandleTab > div.UR_chatTabHandler:hover {
    -webkit-box-shadow: 0 1px 6px rgba(0,0,0,0.16), 0 2px 32px rgba(0,0,0,0.36);
    box-shadow: 0 1px 6px rgba(0,0,0,0.16), 0 2px 32px rgba(0,0,0,0.36);
}

.UR_chatHandleTab > div.UR_chatTabHandler > .UR_chatOpenIcon, .UR_chatHandleTab > div.UR_chatTabHandler > .UR_chatCloseIcon, .UR_chatHandleTab > div.UR_chatTabHandler > .UR_chatSocialIcon {
    position: absolute;
    left: 14px;
    top: 15px;
    width: 24px;
    height: 24px;
    display: inline-block;
    background-repeat: no-repeat;
    transition: transform 0.16s linear,opacity 0.08s linear, -webkit-transform 0.16s linear;
    font-size: 0;
}

.UR_chatHandleTab.UR_chatTabShowTitle > div.UR_chatTabHandler > .UR_chatOpenIcon, .UR_chatHandleTab.UR_chatTabShowTitle > div.UR_chatTabHandler > .UR_chatCloseIcon, .UR_chatHandleTab.UR_chatTabShowTitle > div.UR_chatTabHandler > .UR_chatSocialIcon {
    left: 18px;
}

.UR_chatHandleTab > div.UR_chatTabHandler > .UR_chatOpenIcon {
    background-size: 24px;
    background-image: url("3c0e4f8ebaa59ae64b7149efb095f231caefbd92.png");
}

.UR_chatHandleTab > div.UR_chatTabHandler > .UR_chatCloseIcon {
    background-image: url("76f396cacceaeec27657586658fe5118030d2bf9.png");
    background-size: contain;
    opacity: 0;
    left: 18px;
    top: 18px;
    width: 17px;
    height: 17px;
    -webkit-transform: rotate(-30deg);
    -ms-transform: rotate(-30deg);
    transform: rotate(-30deg);
}

.UR_chatHandleTab > div.UR_chatTabHandler > .UR_chatWidgetName {
    font-size: 16px;
    font-weight: normal;
    line-height: 38px;
    position: relative;
    top: 6px;
    display: none;
    margin-left: 55px;
    margin-right: 20px;
    -webkit-transition: all 0.7s ease;
    transition: all 0.7s ease;
    max-width: calc(100% - 60px);
    overflow: hidden;
}

.UR_chatHandleTab.UR_chatTabShowTitle > div.UR_chatTabHandler > .UR_chatOpenIcon ~ .UR_chatWidgetName:not(:empty),
.UR_chatHandleTab.UR_chatTabShowTitle > div.UR_chatTabHandler > .UR_chatSocialIcon ~ .UR_chatWidgetName:not(:empty) {
    display: inline-block;
}

.UR_chatHandleTab.UR_chatTabShowTitle.UR_chatTabExpanded > div.UR_chatTabHandler > .UR_chatOpenIcon ~ .UR_chatWidgetName:not(:empty),
.UR_chatHandleTab.UR_chatTabShowTitle.UR_chatTabExpanded > div.UR_chatTabHandler > .UR_chatSocialIcon ~ .UR_chatWidgetName:not(:empty),
.UR_chatHandleTab.UR_chatTabShowTitle.UR_chatOpened > div.UR_chatTabHandler > .UR_chatOpenIcon ~ .UR_chatWidgetName:not(:empty),
.UR_chatHandleTab.UR_chatTabShowTitle.UR_chatOpened > div.UR_chatTabHandler > .UR_chatSocialIcon ~ .UR_chatWidgetName:not(:empty) {
    opacity: 0;
}

.UR_chatHandleTab.UR_chatTabShowTitle .UR_chatTabHandler {
    -webkit-transition: width 0.7s ease;
    transition: width 0.7s ease;
    float: right;
}

.UR_chatHandleTab.UR_chatTabShowTitle.UR_chatTabExpanded .UR_chatTabHandler,
.UR_chatHandleTab.UR_chatTabShowTitle.UR_chatOpened .UR_chatTabHandler {
    width: 0;
}

.UR_chatHandleTab > div.UR_chatTabHandler .UR_chatBadge {
    position: absolute;
    background: #ff4200;
    border: 1px solid #ff4200;
    border-radius: 10px;
    color: #ffffff;
    top: auto;
    right: auto;
    left: 0;
    bottom: 0;
    height: 20px;
    min-width: 20px;
    line-height: 16px;
    padding: 0 4px;
    text-align: center;
    width: auto;
    display: inline-block;
    font-size: 12px;
    font-weight: bold;
    text-shadow: 0 1px #7B8C99;
}

.UR_chatHandleTab > div.UR_chatTabHandler .UR_chatBadge:empty {
    display: none;
}

.UR_chatHandleTab > div.UR_chatTabHandler .UR_chatTabLabel {
    position: absolute;
    top: 50%;
    right: 100%;
    left: auto;
    bottom: auto;
    text-align: left;
    display: block;
    font-size: 14px;
    margin-right: 15px;
    transform: translateY(-50%);
}

.UR_chatHandleTab.UR_chatOpened > div.UR_chatTabHandler .UR_chatTabLabel {
    display: none;
}

.UR_chatHandleTab > div.UR_chatTabHandler .UR_chatTabLabelText {
    background: #ffffff;
    border-radius: 3px;
    padding: 5px 10px;
    color: #263238;
    text-align: left;
    display: block;
    font-size: 14px;
    -webkit-box-shadow: 0 2px 10px 0 rgba(40,40,40,0.1);
    box-shadow: 0 2px 10px 0 rgba(40,40,40,0.1);
    max-width: 500px;
    white-space: pre !important;
    overflow: hidden;
    max-height: 70px;
}

.UR_chatHandleTab > div.UR_chatTabHandler .UR_chatTabLabelClose {
    position: absolute;
    top: -20px;
    right: 0;
    opacity: 0.4;
    width: 12px;
    height: 12px;
    background-size: contain;
    background-image: url("f351fd82d96a234280cb39a73746712fe8311588.svg");
}

.UR_chatHandleTab > div.UR_chatTabHandler .UR_chatTabLabelClose:hover {
    opacity: 0.6;
}


.UR_chatHandleTab.UR_chatOpened > div.UR_chatTabHandler .UR_chatOpenIcon, .UR_chatHandleTab.UR_chatTabExpanded > div.UR_chatTabHandler .UR_chatOpenIcon,
.UR_chatHandleTab.UR_chatOpened > div.UR_chatTabHandler .UR_chatSocialIcon {
    opacity: 0;
    -webkit-transform: rotate(30deg) scale(0);
    -ms-transform: rotate(30deg) scale(0);
    transform: rotate(30deg) scale(0);
}

.UR_chatHandleTab.UR_chatOpened > div.UR_chatTabHandler .UR_chatCloseIcon, .UR_chatHandleTab.UR_chatTabExpanded > div.UR_chatTabHandler .UR_chatCloseIcon {
    opacity: 1;
    -webkit-transform: rotate(0deg);
    -ms-transform: rotate(0deg);
    transform: rotate(0deg);
}

/* Chat Container */

.UR_elementClearfix:after, .UR_elementClearfix:before {
    content: "";
    display: table;
    clear: both;
}

.UR_chatDesktop {
    display: none;
    width: 100%;
    height: 100%;
    overflow: hidden;
    padding-top: 75px;
    padding-bottom: 55px;
}

.UR_chatDesktop.UR_hideChatFooter {
    padding-bottom: 0 !important;
}

.UR_chatDesktop[id^='ur_chat_desktop_chatMain_chat_'],
.UR_chatDesktop[id^='ur_chat_desktop_kbList_chat_'],
.UR_chatDesktop[id^='ur_chat_desktop_kbSearch_chat_'],
.UR_chatDesktop[id^='ur_chat_desktop_kbArticle_chat_'] {
    padding-bottom: 0;
}

.UR_chatDesktop.UR_chatDesktopActive {
    display: block;
}

.UR_chatDesktop.UR_chatAnimated {
    -webkit-animation-duration: 0.3s;
    animation-duration: 0.3s;
}

.UR_chatContainer {
    margin: auto;
    z-index: 102;
    left: 0;
    top: 0;
    right: 0;
    bottom: 40px;
    padding: 0;
    max-width: 700px;
    width: 100%;
    height: 100%;
    overflow-y: auto;
    overflow-x: hidden;
}

.UR_chatViewportChat .UR_chatAgentsList + .UR_chatContainer {
    -webkit-transition: margin 0.30s ease-in-out 0.1s;
    transition: margin 0.30s ease-in-out 0.1s;
}

.UR_chatViewportChat .UR_chatNewConversation .UR_chatAgentProfileFullOpened + .UR_chatContainer {
    height: calc(100% - 125px);
    margin-top: 125px;
}

.UR_chatViewportChat .UR_chatAgentProfileRollUpHeader + .UR_chatContainer {
    margin-top: 0;
}

.UR_chatViewportChat.UR_chatHideAvatars .UR_chatAgentProfileFullOpened + .UR_chatContainer {
    margin-top: 0;
    height: 100%;
}

.UR_chatHeader {
    position: absolute;
    top: 0;
    height: 75px;
    max-height: 75px;
    background: #633897;
    overflow: hidden;
    width: 100%;
    padding: 15px 55px 15px 80px;
    color: #ffffff;
    -webkit-box-shadow: 0 1px 4px rgba(0, 0, 0, 0.2);
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.2);
    z-index: 105;
    -webkit-transition: height 0.5s ease;
    transition: height 0.5s ease;
}

.UR_chatHeader.UR_chatAgentsList {
    -webkit-transition: max-height 0.3s ease-in-out;
    transition: max-height 0.3s ease-in-out;
    height: auto;
}

.UR_chatHeaderContentHover {
    cursor: pointer;
    position: relative;
}

.UR_chatHeaderContentHover:hover:before {
    display: block;
    content: "";
    position: absolute;
    left: -15px;
    right: 0;
    top: -5px;
    bottom: -10px;
    background-color: rgba(0, 0, 0, 0.1);
    border-radius: 7px;
}

.UR_chatAgentProfileFull {
    display: block;
    visibility: hidden;
    z-index: -1;
    cursor: default;
}

.UR_chatAgentProfileFull .UR_chatAgentProfileBody {
    position: relative;
}

.UR_chatAgentProfileFull .UR_chatAgentProfileLocation {
    margin-top: 20px;
    margin-bottom: 5px;
    color: #fff;
    font-size: 13px;
}

.UR_chatAgentActive {
    color: rgba(255, 255, 255, 0.8);
    font-size: 13px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.UR_chatAgentsList:not(.UR_chatAgentProfileSmallHeader) .UR_chatAgentProfileFull {
    visibility: visible;
}

.UR_chatAgentsList:not(.UR_chatAgentProfileSmallHeader) .UR_chatAgentProfile {
    display: none;
}

.UR_chatHeader.UR_chatAgentsList:not(.UR_chatAgentProfileSmallHeader):not(.UR_chatAgentProfileFullOpened) {
    height: auto;
    max-height: 220px;
}

.UR_chatHeader.UR_chatAgentsList.UR_chatAgentProfileRollUpHeader:not(.UR_chatAgentProfileSmallHeader) {
    max-height: 75px;
}

.UR_chatHeader.UR_chatAgentsList.UR_chatAgentProfileFullOpened {
    height: auto;
    max-height: 100%;
}

.UR_chatHeaderAvatar {
    float: left;
    margin-right: 15px;
    margin-left: -5px;
    margin-top: 3px;
    width: 40px;
    height: 40px;
    text-align: center;
}

.UR_chatHeaderAvatar img {
    max-width: 40px;
    max-height: 40px;
    border-radius: 50%;
}

.UR_chatHeaderTitle {
    white-space: nowrap;
    font-size: 16px;
    color: #ffffff;
    overflow: hidden;
    position: relative;
    font-family: Segoe UI, "Helvetica Neue", Lucida Grande, Arial, sans-serif !important;
}

.UR_chatDesktop[id^='ur_chat_desktop_chatMain_chat_'] .UR_chatHeader,
.UR_chatDesktop[id^='ur_chat_desktop_kbList_chat_'] .UR_chatHeader,
.UR_chatDesktop[id^='ur_chat_desktop_kbSearch_chat_'] .UR_chatHeader {
    padding-left: 20px;
    padding-right: 20px;
    text-align: center;
    padding-top: 25px;
}

.UR_chatHeaderAppName {
    font-size: 13px;
}

.UR_chatHeaderAction {
    display: block;
    position: absolute;
    top: 13px;
    overflow: hidden;
    margin: 0;
    padding: 0;
    width: 50px;
    height: 50px;
    font-size: 0;
    text-indent: -9999px;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    -webkit-box-shadow: none;
    box-shadow: none;
    border: none;
    cursor: pointer;
    border-radius: 5px;
}

.UR_chatHeaderAction.UR_chatBack {
    left: 15px;
}

.UR_chatHeaderAction.UR_chatClose {
    right: 15px;
    display: none;
}

.UR_chatHeaderAction.UR_chatExpand {
    right: 15px;
}

.UR_chatHeaderAction.UR_chatExpand span {
    display: block;
    -webkit-mask: url("expand.svg") no-repeat 50% 50%;
    mask: url("expand.svg") no-repeat 50% 50%;
    -webkit-mask-size: 18px;
    mask-size: 18px;
    background-color: #fff;
    background-image: none;
    width: 18px;
    height: 18px;
    top: 16px;
    left: 16px;
}

.UR_chatViewport.UR_chatViewportExpanded .UR_chatHeaderAction.UR_chatExpand span {
    -webkit-mask: url("minimize.svg") no-repeat 50% 50%;
    mask: url("minimize.svg") no-repeat 50% 50%;
}

.UR_chatHeaderAction:focus {
    outline: none;
}

.UR_chatHeaderAction:hover {
    background-color: rgba(0,0,0,.1);
}

.UR_chatHeaderAction span {
    display: block;
    position: absolute;
    top: 20px;
    height: 12px;
    width: 12px;
    background: transparent;
}

.UR_chatHeaderAction.UR_chatBack span {
    left: 22px;
    border-top: 2px solid #FFFFFF;
    border-left: 2px solid #FFFFFF;
    -webkit-transform: rotate(-45deg);
    transform: rotate(-45deg);
}

.UR_chatHeaderAction.UR_chatClose span {
    right: 13px;
    height: 2px;
    width: 22px;
    top: 23px;
}

.UR_chatHeaderAction.UR_chatClose span:before, .UR_chatHeaderAction.UR_chatClose span:after {
    position: absolute;
    display: block;
    left: 0;
    width: 100%;
    height: 2px;
    background-color: #ffffff;
    content: "";
}

.UR_chatHeaderAction.UR_chatClose span:before {
    top: 0;
    -webkit-transform: rotate(45deg);
    -ms-transform: rotate(45deg);
    transform: rotate(45deg);
}

.UR_chatHeaderAction.UR_chatClose span:after {
    bottom: 0;
    -webkit-transform: rotate(-45deg);
    -ms-transform: rotate(-45deg);
    transform: rotate(-45deg);
}

.UR_chatHeader.UR_chatAgentsList {
    padding: 18px 0 30px;
    box-sizing: border-box;
}

.UR_chatHeader.UR_chatAgentsList:not(.UR_chatAgentProfileSmallHeader) {
    height: auto;
}

.UR_chatHeader.UR_chatAgentsList .UR_chatAgentProfileFull {
    padding: 0;
}

.UR_chatHeader.UR_chatAgentsList .UR_chatHeaderTitle {
    color: #fff;
    font-size: 17px;
    white-space: nowrap;
    text-align: center;
    width: 60%;
    margin: 0 auto;
    overflow: hidden;
    text-overflow: ellipsis;
}

.UR_chatHeader.UR_chatAgentsList .UR_chatAgentsResponseDelay {
    color: rgba(255, 255, 255, 0.8);
    font-size: 13px;
    width: 60%;
    text-align: center;
    margin: 0 auto;
    padding-top: 2px;
}

.UR_chatAgentsListAvatars {
    width: 100%;
    text-align: center;
    padding-top: 20px;
    padding-bottom: 15px;
}

.UR_chatAgentsListAvatars .UR_chatHeaderAvatarContainer {
    display: inline-block;
    padding-left: 10px;
    padding-right: 10px;
    text-align: center;
}

.UR_chatHeader.UR_chatAgentsList .UR_chatHeaderAvatar {
    float: none;
    margin: 0;
}

.UR_chatHeader.UR_chatAgentsList .UR_chatAgentProfileFull .UR_chatHeaderAvatar img {
    width: 50px;
    height: 50px;
    border-radius: 25px;
}

.UR_chatHeaderContent .UR_chatAgentProfileFullIntro {
    color: rgba(255, 255, 255, 0.8);
    font-size: 13px;
    width: 240px;
    text-align: center;
    margin: 0 auto;
    line-height: 1.4;
}

.UR_chatHeader.UR_chatSystemHeader {
    padding-left: 35px;
}

.UR_chatViewport.UR_chatHideAvatars .UR_chatAgentsListAvatars {
    display: none;
}

.UR_chatViewport.UR_chatHideAvatars .UR_chatAgentProfileFullIntro {
    margin-bottom: -15px;
}

.UR_chatViewport.UR_chatHideAvatars .UR_chatAgentsResponseDelay ~ .UR_chatAgentProfileFullIntro {
    margin-top: 5px;
}

.UR_chatDisableMultipleChats .UR_chatHeader:not(.UR_chatAgentsList) {
    padding-left: 40px;
}

.UR_chatDisableMultipleChats .UR_chatHeaderAction.UR_chatBack {
    display: none;
}

/* Footer */

.UR_chatFooter {
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    z-index: 103;
    border-radius: 0 0 6px 6px;
    opacity: 1;
    -webkit-transform: translateY(0);
    -ms-transform: translateY(0);
    transform: translateY(0);
    -webkit-animation-name: UR_chatSlideInUp;
    animation-name: UR_chatSlideInUp;
    -webkit-animation-duration: 0.3s;
    animation-duration: 0.3s;
    -webkit-animation-timing-function: cubic-bezier(0.23, 1, 0.32, 1);
    animation-timing-function: cubic-bezier(0.23, 1, 0.32, 1);
    -webkit-animation-delay: 80ms;
    animation-delay: 80ms;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
}

.UR_hideChatFooter .UR_chatFooter {
    display: none;
}

.UR_chatFooterContainer {
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    min-height: 55px;
    max-height: 200px;
    width: 100%;
}

.UR_chatFooterContainer pre, .UR_chatFooterContainer textarea {
    box-sizing: border-box;
    padding: 17px 70px 16px 30px;
    width: 100% !important;
    height: 100%;
    font-size: 15px !important;
    font-weight: 400;
    line-height: 1.33;
    white-space: pre-wrap;
    word-wrap: break-word;
    margin: 0;
}

.UR_chatFooterContainer textarea {
    position: absolute;
    bottom: 0;
    left: 0;
    color: #565867;
    resize: none;
    border: none;
    background: #f4f7f9 !important;
    max-height: 200px;
    overflow: auto;
}

.UR_chatFooterContainer pre {
    visibility: hidden;
    min-height: 55px;
}

.UR_chatFooterMessage {
    width: 100%;
    position: relative;
    max-height: 200px;
}

.UR_chatFooterMessage textarea {
    min-height: 55px;
}

.UR_chatFooterButtons {
    white-space: nowrap;
    position: absolute;
    bottom: 16px;
    right: 15px;
    background: #f4f7f9;
    font-size: 0;
}

.UR_chatAttachFile, .UR_chatSendMessage {
    display: inline-block;
}

.UR_chatFooterFile {
    background: url("attach-files.png") no-repeat center;
    display: block;
    width: 20px;
    height: 20px;
    background-size: 20px;
    opacity: 0.3;
    cursor: pointer;
    float: right;
}

.UR_chatFooterFile:hover {
    opacity: 0.4;
}

.UR_chatSendButton {
    display: block;
    width: 20px;
    height: 20px;
    background-size: 20px;
    opacity: 0.6;
    cursor: pointer;
    float: right;

    -webkit-mask: url("send.svg") no-repeat 50% 50%;
    mask: url("send.svg") no-repeat 50% 50%;
    -webkit-mask-size: 24px;
    mask-size: 24px;
    background-color: #777777;
    background-image: none;
}

.UR_chatSendButton:hover {
    opacity: 1;
}

/* Messages */

.UR_chatContent.UR_chatMessages {
    padding: 30px 35px 20px 35px;
}

.UR_chatMessagesPreloader {
    width: 25px;
    position: relative;
    margin-left: auto;
    margin-right: auto;
    bottom: 40px;
}

.UR_chatMessagesPreloader .UR_chatMessagesPreloaderCircle {
    position: relative;
    height: 4px;
    width: 4px;
    top: 10px;
    background: darkgray;
    display: inline-block;
    border-radius: 50%;
    animation-duration: 2s;
    animation-iteration-count: infinite;
    animation-timing-function: linear;
}

.UR_chatMessagesPreloader .UR_chatMessagesPreloaderCircle1 {
    animation-name: UR_chatMessagesPreloaderCircle1;
}

.UR_chatMessagesPreloader .UR_chatMessagesPreloaderCircle2 {
    animation-name: UR_chatMessagesPreloaderCircle2;
}

.UR_chatMessagesPreloader .UR_chatMessagesPreloaderCircle3 {
    animation-name: UR_chatMessagesPreloaderCircle3;
}

.UR_chatMessage {
    padding-bottom: 15px;
}

.UR_chatMessage.UR_messageTemplate {
    display: none !important;
}

.UR_chatMessage:after, .UR_chatMessage:before {
    content: "";
    display: table;
    clear: both;
}

.UR_chatContent .UR_chatMessageContainer {
    position: relative;
    max-width: 84%;
    max-width: calc(100% - 45px);
    padding-left: 20px;
}

.UR_chatIncomingMessage.UR_chatMessage.UR_chatMessageType-document .UR_chatMessageContainer, .UR_chatContent .UR_chatMessageType-csat .UR_chatMessageContainer {
    max-width: 99%;
}

.UR_chatMessage .UR_chatMessageInfo {
    white-space: nowrap;
}

.UR_chatContent .UR_chatOutgoingMessage .UR_chatMessageContainer, .UR_chatOutgoingMessage .UR_chatMessageInfo, .UR_chatOutgoingMessage .UR_chatMessageInfo span {
    float: right;
}

.UR_chatIncomingMessage .UR_chatMessageContainer {
    float: left;
    padding-left: 45px;
    max-width: 100%;
}

.UR_chatMessageContent {
    padding: 15px 20px;
    border-radius: 6px;
    position: relative;
    opacity: 1;
    -webkit-transition: opacity 0.5s ease;
    transition: opacity 0.5s ease;
}

.UR_chatMessageContent img, .UR_chatMessageContent audio, .UR_chatMessageContent video {
    max-width: 140px;
}

.UR_chatMessage.UR_addMessage .UR_chatMessageContent {
    opacity: 0;
}

.UR_chatOutgoingMessage .UR_chatMessageContent {
    color: #ffffff;
    background-color: #633897;
}

.UR_chatOutgoingMessage .UR_chatMessageContent * {
    color: #ffffff;
}

.UR_chatIncomingMessage .UR_chatMessageContent {
    color: #263238;
    background-color: #f4f7f9;
}

.UR_chatMessage:not(.UR_chatMessageType-text):not(.UR_chatMessageType-document):not(.UR_chatMessageType-ai_bot):not(.UR_chatMessageType-form_values) .UR_chatMessageContent {
    background-color: transparent;
    padding: 0;
}

.UR_chatMessage.UR_chatMessageType-document .UR_chatMessageContent {
    padding: 12px 20px 12px 45px;
    background-image: url("ddf3fc696055524c4eb0bc2cea908e4ee49d6941.svg");
    background-repeat: no-repeat;
    background-position: 12px center;
}

.UR_chatOutgoingMessage.UR_chatMessage.UR_chatMessageType-document .UR_chatMessageContent {
    background-image: url("7cec29a739fe6f04be8f0a2927e8c0f27f84c245.svg");
}

.UR_chatMessageContent .UR_chatMessageText {
    font-size: 14px;
    line-height: 1.4;
    margin: 0;
    word-wrap: break-word;
    max-width: 100%;
}

.UR_chatMessage.UR_chatOutgoingMessage.UR_chatMessageError .UR_chatMessageContent {
    background-color: #be0000;
}

.UR_chatOutgoingMessage .UR_chatMessageContent .UR_chatMessageText a {
    color: #ffffff;
}

.UR_chatMessageContent .UR_chatMessageText img {
    cursor: pointer;
}

.UR_aiBotButtons {
    display: flex;
    flex-direction: column;
    margin-top: -15px;
}

.UR_aiBotButtons > div {
    display: flex;
    justify-content: center;
}

.UR_aiBotButtons .UR_aiBotText {
    text-align: center;
    color: #b1adad;
    font-size: 14px;
}
.UR_aiBotButtons .UR_aiBotButton {
    outline: none;
    background-color: #fff;
    border-radius: 2px;
    padding: 0 5px;
    text-decoration: underline;
    margin-right: 5px;
}

.UR_aiBotButtons .UR_aiBotButton:hover {
    cursor: pointer;
}
.UR_aiBotButtons .UR_aiBotButton:hover,
.UR_aiBotButtons .UR_aiBotButton:active,
.UR_aiBotButtons .UR_aiBotButton:target,
.UR_aiBotButtons .UR_aiBotButton:focus {
    outline: none;
}


.UR_chatMessageContent .UR_chatMessageText ul,
.UR_chatMessageContent .UR_chatMessageText ol {
    margin-left: 25px;
    margin-bottom: 10px;
}

.UR_chatMessageContent .UR_chatMessageText p + ul,
.UR_chatMessageContent .UR_chatMessageText p + ol {
    margin-top: 10px;
}

.UR_chatMessageContent .UR_chatMessageText pre {
    background: #f8f8f8;
    background: -webkit-linear-gradient(top, #ffffff 50%, transparent 50%);
    background: -o-linear-gradient(top, #ffffff 50%, transparent 50%);
    background: -ms-linear-gradient(top, #ffffff 50%, transparent 50%);
    background: linear-gradient(#ffffff 50%, transparent 50%);
    background-size: 2em 4em;
    background-color: #f8f8f8;
    position: relative;
    padding-left: 40px;
    padding-right: 25px;
    line-height: 2em;
    margin-bottom: 15px;
    white-space: pre-wrap;
    color: #555;
}

.UR_chatMessageContent .UR_chatMessageText pre:before {
    content: "";
    position: absolute;
    left: 30px;
    border: 1px solid #6ce26c;
    top: 0;
    bottom: 0;
}

.UR_chatMessageContent .UR_chatMessageReply {
    border-left: 2px solid #633897;
    text-align: left;
    margin-bottom: 5px;
    padding: 0 0 5px 10px;
}

.UR_chatMessage.UR_chatMessageType-document .UR_chatMessageContent a {
    color: #000000;
    text-decoration: none;
}

.UR_chatOutgoingMessage.UR_chatMessage.UR_chatMessageType-document .UR_chatMessageContent a {
    color: #ffffff;
}

.UR_chatMessage .UR_chatMessageInfo {
    white-space: nowrap;
    clear: both;
    color: #b8c3ca;
    font-size: 13px;
    padding-top: 5px;
    width: 75%;
}

.UR_chatMessage.UR_chatIncomingMessage .UR_chatMessageInfo {
    padding-left: 45px;
}

.UR_chatMessage .UR_chatMessageInfo span {
    font-size: inherit;
}

.UR_chatMessage:last-child .UR_chatMessageInfo span {
    height: 17px;
    display: inline-block;
}

.UR_chatMessage .UR_chatMessageAvatar {
    position: absolute;
    left: 0;
    bottom: 10px;
}

.UR_chatPeriod {
    font-weight: 600;
    text-align: center;
    margin: 0 0 20px 0;
}

.UR_chatMessage:not(.UR_messageTemplate) + .UR_chatPeriod {
    margin-top: 20px;
}

.UR_chatNewConversation .UR_chatSystemMessage {
    display: none;
}

.UR_chatSystemMessage .UR_chatMessageContainer {
    border: 1px solid #dddddd;
    padding: 15px 20px;
    border-radius: 6px;
    max-width: 100%;
    position: static;
}

.UR_chatSystemMessageHeader {
    margin-bottom: 10px;
}

.UR_chatSystemMessageLabel {
    margin-bottom: 10px;
    font-weight: 600;
}

.UR_chatMessageEmailForm,
.UR_chatSearchForm {
    border: 1px solid #633897;
    border-radius: 4px;
    position: relative;
    padding-right: 34px;
    overflow: hidden;
    display: block !important;
    background: #ffffff;
}

.UR_chatSearchForm {
    border-color: #bfbfbf;
}

.UR_chatMessageEmailForm {
    border: none;
    border-radius: 0;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement .UR_chatElementAsterisk:after {
    content: '*';
    margin-left: 5px;
    color: red;
    display: inline-block;
}

.UR_chatViewport .UR_chatMessageEmailForm.UR_chatFormError,
.UR_chatViewport .UR_chatScenarioForm .UR_chatScenarioFormElement.UR_chatFormError > input,
.UR_chatViewport .UR_chatScenarioForm .UR_chatScenarioFormElement.UR_chatFormError > select,
.UR_chatViewport .UR_chatScenarioForm .UR_chatScenarioFormElement.UR_chatFormError > textarea,
.UR_chatViewport .UR_chatScenarioForm .UR_chatScenarioFormElement.UR_chatFormError > .UR_chatScenarioFormSelectWrapper select {
    border-color: red !important;
}

.UR_chatMessageEmailForm.UR_chatFormError input {
    background-color: #ff000011 !important;
}

.UR_chatViewport .UR_chatScenarioForm .UR_chatScenarioFormElement.UR_chatFormError > .UR_chatScenarioFormLabel {
    color: red;
}

.UR_chatMessageEmailForm input,
.UR_chatSearchForm input, .UR_chatViewport .UR_chatSearchForm input[type="text"]:focus {
    border: none !important;
    background: none !important;
}

.UR_chatMessageEmailForm input[type="text"],
.UR_chatSearchForm input[type="text"] {
    width: 100% !important;
    height: 34px;
    padding-left: 10px;
    margin: 0;
}

.UR_chatMessageEmailForm input[type="text"] {
    border: 1px solid #633897 !important;
    border-radius: 4px 0 0 4px;
}

.UR_chatMessageEmailForm .UR_chatSubmitForm,
.UR_chatScenarioForm .UR_chatScenarioFormElement .UR_chatScenarioFormSubmit {
    font-size: 0;
    background: #633897;
    display: block;
    width: 34px;
    height: 34px;
    position: absolute;
    top: 0;
    right: 0;
}

.UR_chatMessageEmailForm .UR_chatSubmitForm {
    border-radius: 0 4px 4px 0;
}

.UR_chatSearchForm .UR_chatSubmitForm {
    font-size: 0;
    background: transparent;
    display: block;
    width: 34px;
    height: 34px;
    position: absolute;
    top: 0;
    right: 0;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement .UR_chatScenarioFormSubmit {
    top: auto;
    bottom: 1px;
    right: 1px;
}

.UR_chatMessageEmailForm .UR_chatSubmitForm input,
.UR_chatScenarioForm .UR_chatScenarioFormElements .UR_chatScenarioFormElement .UR_chatScenarioFormSubmit input[type="submit"] {
    width: 8px !important;
    height: 8px;
    border-bottom: 2px solid #FFFFFF !important;
    border-right: 2px solid #FFFFFF !important;
    border-top: none !important;
    border-left: none !important;
    -webkit-transform: rotate(-45deg);
    transform: rotate(-45deg);
    position: absolute;
    top: 13px;
    left: 12px;
    padding: 0;
    border-radius: 0;
    background: none !important;
}

.UR_chatSearchForm .UR_chatSubmitForm input {
    width: 16px !important;
    height: 16px;
    position: absolute;
    top: 9px;
    left: 9px;
    opacity: 0.5;
    padding: 0;
    border-radius: 0;
    color: transparent;
    cursor: pointer;
}

.UR_chatSearchForm .UR_chatSubmitForm input[type="submit"] {
    background: url("3da7557f8a291efa328c4bf68152c398993d10c4.png") no-repeat center !important;
    background-size: 100% 100% !important;
}

.UR_chatSearchForm .UR_chatSubmitForm input[type="reset"] {
    background: url("4d5adc2821f4d7ce8e35940cdeebd199d1efbb2d.svg") no-repeat center !important;
    background-size: 14px 14px !important;
}

.UR_chatSearchForm .UR_chatSubmitForm:hover input {
    opacity: 1;
}

.UR_chatSearchForm.UR_chatSearchPreloader .UR_chatSubmitForm input {
    background-image: url("1aa1b53acf2a7a3b0053c52620a867035108e037.gif") !important;
    opacity: 1;
}

.UR_chatMessage .UR_chatMessageEmail {
    visibility: hidden;
    display: block;
    z-index: -1;
    padding: 30px 0 10px 10px;
    -webkit-transition: padding 0.5s ease;
    transition: padding 0.5s ease;
    position: absolute;
}

.UR_chatMessage.UR_chatMessageShowEmail .UR_chatMessageEmail {
    visibility: visible;
    padding: 0;
    position: relative;
    z-index: 1;
}

.UR_chatMessage.UR_chatMessageShowEmail .UR_chatMessageEmailForm, .UR_chatMessage.UR_chatMessageShowEmail .UR_chatSystemMessageHeader {
    display: none !important;
}

.UR_chatMessage.UR_chatMessageShowEmailSuccess .UR_chatMessageEmail {
    background: url("7217225d83e2ed86797d068d27f3d98fb63804c4.svg") no-repeat right bottom 2px;
}

.UR_chatSystemMessageFixed .UR_chatSystemMessage .UR_chatMessageContainer {
    position: absolute;
    left: 0;
    top: 75px;
    background: #ffffff;
    width: 100%;
    z-index: 19;
    border-left: none;
    border-right: none;
    border-top: none;
    border-radius: 0;
    -webkit-transition: top 0.5s ease;
    transition: top 0.5s ease;
}

.UR_chatAvatar span.UR_chatBotAvatar, .UR_chatHeaderAvatar span.UR_chatBotAvatar {
    background: transparent no-repeat center;
    background-image: url("f4842c8d15fa8bf3a4f388691f10b03642d07159.png");
    width: 36px;
    height: 36px;
    background-size: contain;
    margin-left: -3px;
    margin-bottom: -3px;
    font-size: 0;
}

.UR_chatHeaderAvatar span.UR_chatBotAvatar {
    background-color: #ffffff;
    width: 46px;
    height: 46px;
    background-size: 36px;
}

.UR_chatAvatar span.UR_chatBotAvatar {
    border-radius: 0;
}

.UR_chatHeader.UR_chatSystemHeader .UR_chatBack ~ .UR_chatHeaderContent {
    margin-left: 45px;
}

.UR_chatHeader.UR_chatSystemHeader .UR_chatBack.UR_chatHidden ~ .UR_chatHeaderContent {
    margin-left: 0;
}

.UR_chatHeader.UR_chatSystemHeader .UR_chatHeaderAvatar {
    margin-top: 0;
    margin-right: 20px;
}

.UR_chatHeader.UR_chatSystemHeader .UR_chatAgentProfileFull .UR_chatAgentProfileLocation {
    margin-top: 30px;
}

/* Chat Article */

.UR_chatMessage.UR_chatMessageType-article .UR_chatMessageContainer {
    float: none;
    width: 100%;
    max-width: 100%;
    border-top: 1px solid #dddddd;
    border-bottom: 1px solid #dddddd;
    padding: 15px 0;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatMessage.UR_chatMessageType-article .UR_chatMessageContent {
    padding: 15px 20px;
}

.UR_chatMessage.UR_chatMessageType-article .UR_chatMessageContainer .UR_chatAvatar, .UR_chatMessage.UR_chatMessageType-article .UR_chatMessageInfo {
    display: none;
}

.UR_chatMessage.UR_chatMessageType-article .UR_chatMessageContent .UR_chatMessageText .UR_chatArticle {
    text-decoration: none;
}

.UR_chatMessage.UR_chatMessageType-article .UR_chatMessageContent .UR_chatMessageText .UR_chatArticleTitle {
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    display: block;
    color: #633897;
    font-size: 16px;
    font-weight: 600;
    text-decoration: none;
}

.UR_chatMessage.UR_chatMessageType-article .UR_chatMessageContent .UR_chatMessageText .UR_chatArticleImage {
    margin-bottom: 10px;
    display: block;
}

.UR_chatMessage.UR_chatMessageType-article .UR_chatMessageContent .UR_chatMessageText .UR_chatArticleImage img {
    max-width: 100%;
}

.UR_chatMessage.UR_chatMessageType-article .UR_chatMessageContent .UR_chatMessageText .UR_chatArticleText {
    color: #555555;
    margin-top: 10px;
    display: block;
}

/* Chat Avatar */

.UR_chatAvatar span, .UR_chatHeaderAvatar span {
    margin: 0 auto;
    border-radius: 50%;
    display: inline-block;
    vertical-align: middle;
    text-transform: uppercase;
    background-color: #0d5894;
    color: #fff;
    text-align: center;
    width: 30px;
    height: 30px;
    line-height: 30px;
    font-size: 15px;
}

.UR_chatHeaderAvatar span {
    width: 40px;
    height: 40px;
    line-height: 40px;
    font-size: 20px;
}

.UR_chatAvatar img {
    width: 30px;
    height: 30px;
    border-radius: 50%;
}

.UR_chatAvatar.UR_chatAvatarLarge span {
    width: 35px;
    height: 35px;
    line-height: 35px;
    font-size: 18px;
}

.UR_chatAvatar.UR_chatAvatarLarge img {
    width: 35px;
    height: 35px;
}

/* Chat Messages Preloader */

.UR_chatShowImageBlackout {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(25,25,25,0.5);
    z-index: 10000;
    display: block;
    width: 100%;
    height: 100%;
    text-align: center;
    cursor: pointer;
}

.UR_chatShowImage {
    position: fixed;
    top: 15px;
    left: 15px;
    right: 15px;
    bottom: 15px;
    margin: auto;
    z-index: 10001;
}

.UR_chatShowImage img {
    max-width: 100%;
    max-height: 100%;
    height: auto;
    display: block;
}

.UR_chatShowImage .UR_chatShowImagePopupClose {
    position: fixed;
    right: 15px;
    top: 5px;
}

.UR_chatShowImagePopupClose {
    position: absolute;
    float: right;
    right: 5px;
    top: -1px;
    cursor: pointer;
    width: 60px;
    height: 60px;
    min-width: 0 !important;
    z-index: 102;
    overflow: hidden;
    font-size: 0;
    text-indent: -9999px;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    -webkit-transition: -webkit-transform 0.4s;
    transition: transform 0.4s;
}

.UR_chatShowImagePopupClose span {
    display: block;
    position: absolute;
    top: 29px;
    left: 15px;
    right: 15px;
    height: 2px;
    background: none;
}

.UR_chatShowImagePopupClose span:before, .UR_chatShowImagePopupClose span:after {
    position: absolute;
    display: block;
    left: 0;
    width: 100%;
    height: 2px;
    background-color: #ffffff;
    content: "";
}

.UR_chatShowImagePopupClose span:before {
    top: 0;
    -webkit-transform: rotate(45deg);
    -ms-transform: rotate(45deg);
    transform: rotate(45deg);
}

.UR_chatShowImagePopupClose span:after {
    bottom: 0;
    -webkit-transform: rotate(-45deg);
    -ms-transform: rotate(-45deg);
    transform: rotate(-45deg);
}

.UR_chatShowImagePopupClose:hover, .UR_chatShowImageBlackout:hover + .UR_chatShowImage .UR_chatShowImagePopupClose {
    -webkit-transform: rotate(180deg);
    -ms-transform: rotate(180deg);
    transform: rotate(180deg);
}

/* Conversations */

.UR_chatConversation {
    padding: 30px;
    border-bottom: 1px solid #f3f4f5;
    position: relative;
    cursor: pointer;
}

.UR_chatConversationTemplate {
    display: none !important;
}

.UR_chatConversation:hover {
    background-color: #f7f8fa;
    border-bottom: 1px solid #ebedf1;
}

.UR_chatConversation .UR_chatAvatar {
    position: absolute;
    left: 30px;
    top: calc(50% - 17px);
}

.UR_chatConversationContainer {
    position: relative;
    margin-left: 50px;
}

.UR_chatConversationInfo {
    margin-bottom: 2px;
    font-size: 13px;
}

.UR_chatConversationName {
    float: left;
    color: rgba(73, 76, 93, 0.7);
}

.UR_chatConversationDateTime {
    float: right;
    text-align: right;
    color: rgba(73, 76, 93, 0.7);
}

.UR_chatConversationContent {
    margin-right: 25px;
    color: #3a3c4c;
    font-size: 13px;
    line-height: 19px;
}

.UR_chatConversationAuthor {
    float: left;
    color: rgba(73, 76, 93, 0.7);
    white-space: pre;
}

.UR_chatConversationMessage {
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.UR_chatFooterNewConversation {
    position: absolute;
    bottom: 30px;
    left: 50%;
    height: 45px;
    padding-left: 20px;
    padding-right: 20px;
    color: #fff;
    font-size: 13px;
    line-height: 45px;
    pointer-events: auto;
    cursor: pointer;
    -webkit-box-shadow: 0 4px 12px rgba(0,0,0,0.1);
    box-shadow: 0 4px 12px rgba(0,0,0,0.1);
    border-radius: 40px;
    background-color: #633897;
    text-align: center;
    transition: all 0.12s;
    -webkit-transform: translateX(-50%);
    -ms-transform: translateX(-50%);
    transform: translateX(-50%);
}

.UR_chatFooterNewConversation span {
    white-space: nowrap;
    line-height: inherit;
}

/* Transparent Chat */

.UR_chatViewport.UR_chatViewportTransparent {
    display: block !important;
}

.UR_chatViewport:not(.UR_chatViewportHidden) ~ .UR_chatViewport.UR_chatViewportTransparent {
    opacity: 0 !important;
    visibility: hidden;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatViewportInner {
    background: transparent;
    display: table;
    max-height: 100%;
    top: auto;
    table-layout: fixed;
    -webkit-box-shadow: none;
    box-shadow: none;
    border-radius: 0;
    bottom: 70px;
    width: 350px;
    overflow: hidden;
    height: auto;
    right: 20px;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatViewportInner > .UR_viewportBlocker {
    display: none;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatDesktop.UR_chatDesktopActive {
    padding: 0 0 30px 0 !important;
    overflow: hidden;
    display: table-cell;
    vertical-align: bottom;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatDesktop {
    background: transparent;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatContainer {
    overflow: visible;
    height: auto;
    background: transparent;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatContent.UR_chatMessages {
    padding: 0 30px 10px 30px;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatMessage {
    padding-bottom: 5px;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatContent .UR_chatMessageContainer {
    max-width: 100%;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatIncomingMessage .UR_chatMessageContent {
    background: #ffffff;
    -webkit-box-shadow: 0 2px 10px 0 rgba(40,40,40,0.1);
    box-shadow: 0 2px 10px 0 rgba(40,40,40,0.1);
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatMessage.UR_chatOutgoingMessage + .UR_chatMessage.UR_chatIncomingMessage,
.UR_chatViewport.UR_chatViewportTransparent .UR_chatMessage.UR_chatIncomingMessage + .UR_chatMessage.UR_chatOutgoingMessage {
    padding-top: 5px;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatMessage .UR_chatMessageInfo {
    display: none;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatPeriod {
    display: none;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatFooter {
    position: relative;
    padding: 0 30px;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatFooterContainer {
    -webkit-box-shadow: 0 2px 10px 0 rgba(40,40,40,0.1);
    box-shadow: 0 2px 10px 0 rgba(40,40,40,0.1);
    margin: 0;
    width: auto;
    max-width: 100%;
    border-radius: 5px;
    position: relative;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatFooterContainer textarea {
    border-radius: 5px;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatHeader {
    position: relative;
    background: transparent;
    height: auto;
    -webkit-box-shadow: none;
    box-shadow: none;
    padding: 0 30px;
    text-align: center;
    width: auto;
    opacity: 0;
    top: 5px;
    -webkit-transition: all 0.2s ease;
    transition: all 0.2s ease;
    min-height: 42px;
}

.UR_chatViewport.UR_chatViewportTransparent:hover .UR_chatHeader {
    opacity: 1;
    top: 0;
}

@media (max-width: 700px) {
    .UR_chatViewport.UR_chatViewportTransparent .UR_chatHeader {
        opacity: 1;
        top: 0;
    }
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatHeader .UR_chatViewMoreButton {
    background: #5d6c80;
    opacity: 0.8;
    display: inline-block;
    padding: 0 20px;
    font-size: 13px;
    height: 32px;
    line-height: 32px;
    border-radius: 16px;
    cursor: pointer;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatHeader .UR_chatCloseButton {
    background: #5d6c80;
    position: absolute;
    right: 30px;
    top: 0;
    width: 32px;
    height: 32px;
    padding: 12px;
    opacity: 0.8;
    border-radius: 16px;
    cursor: pointer;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatHeader .UR_chatViewMoreButton:hover, .UR_chatViewport.UR_chatViewportTransparent .UR_chatHeader .UR_chatCloseButton:hover {
    opacity: 1;
}

.UR_chatViewport.UR_chatViewportTransparent .UR_chatHeader .UR_chatCloseButton span {
    display: block;
    width: 8px;
    height: 8px;
    background-size: contain;
    background-image: url("76f396cacceaeec27657586658fe5118030d2bf9.png");
}

.UR_chatHidden, .UR_chatHiddenOption {
    display: none !important;
}


/* Social Icons */

.UR_chatSocialIcons {
    position: absolute;
    bottom: 80px;
    right: 0;
    display: none;
    padding-bottom: 10px;
}

.UR_chatHandleTab.UR_chatTabExpanded .UR_chatSocialIcons {
    display: block;
}

.UR_chatHandleTab.UR_chatOpened .UR_chatSocialIcons {
    display: none;
}

.UR_chatSocialIcons > div {
    margin-top: 10px;
}

.UR_chatSocialIcons .UR_chatSocialIcon {
    display: block;
    background-position: center;
    background-repeat: no-repeat;
    border-radius: 50%;
    background-size: 24px;
    position: relative;
    overflow: hidden;
    width: 52px;
    height: 52px;
    top: -1px;
    left: -1px;
}

.UR_chatHandleTab.UR_chatTabExpanded .UR_chatSocialIcon {
    overflow: visible;
}

.UR_chatTabHandler .UR_chatSocialIcon {
    background-color: transparent !important;
    background-size: 24px;
}

.UR_chatSocialIcons .UR_chatSocialIcon span {
    padding: 5px 15px;
    font-size: 14px;
    font-weight: normal;
    color: #555555;
    background: #ffffff;
    position: absolute;
    right: 60px;
    top: 10px;
    border-radius: 3px;
    -webkit-transition: all 0.3s ease;
    transition: all 0.3s ease;
    opacity: 0;
    z-index: -1;
    cursor: default;
    white-space: nowrap;
}

.UR_chatSocialIcons .UR_chatSocialIcon:hover span:not(:hover) {
    opacity: 1;
    right: 75px;
}

.UR_iFacebook {
    background-image: url("d594287ce56ee1ad2d73ec593efc224bf0aef8cd.png");
    background-color: #007fff;
}

.UR_iVk {
    background-image: url("2ea09d844cd43318ba1c0f1dae73ea8586f0f58e.png");
}

.UR_iWhatsapp {
    background-image: url("fdee3f4a56fcb63c22925d92e04180502a310290.png");
}

.UR_iWechat {
    background-image: url("b15220e2ac831864fec6b6a71b9b6dee354426da.png");
}

.UR_iViber {
    background-image: url("36173ea1efaccfa42356ddf8f54e3d224d23daf7.png");
    background-color: #7b519d;
}

.UR_iTelegram {
    background-image: url("5b79bf88b8568b6e595c6782926dbe5bea6ab2b9.png");
    background-color: #2aaded;
}

.UR_iSkype {
    background-image: url("bc04f759e6f4b4db35342d421cfcea6df8df8465.png");
    background-color: #00aff0;
}

.UR_iLine {
    background-image: url("2e95743ead83d4de273be5358af5def07d2d1022.png");
    background-color: #DD2A7B;
}

.UR_iTwitter {
    background-image: url("cd3e4ba720f8fce8721acdf34fa350d20696e1f5.svg");
}

.UR_iGPlus {
    background-image: url("ed84d0949e1ec720cbbad93bdff86dfd2682cce2.svg");
}

.UR_iWidget {
    background-image: url("93e0423181739bc5ba7f9dbfc9fb4c5c14a2f9bd.png");
    background-color: #4bc161;
}

.UR_iInstagram {
    background-image: url("dea67568d14dbffecf3a369a71fe9fc77f7238dc.png");
    background-color: #4bc161;
}

.UR_iWidgetKb, .UR_chatHandleTab > div.UR_chatTabHandler[data-type="kb"] > .UR_chatOpenIcon {
    background-image: url("93be7218d7fc63a2639c2fbf8a910827a8f53103.svg");
}

.UR_iWidgetTicket, .UR_chatHandleTab > div.UR_chatTabHandler[data-type="ticket"] > .UR_chatOpenIcon {
    background-image: url("dc72b6cefb8009433a744b40a8c913916aa4ce1e.png");
}

.UR_iWidgetTopic, .UR_chatHandleTab > div.UR_chatTabHandler[data-type="topic"] > .UR_chatOpenIcon {
    background-image: url("4a94c28fddaa56aea6167866a1a09f521fc155ab.svg");
}

.UR_iLink {
    background-image: url("f517eed79690a5c0f6822e60cbc5cd269d241e98.png");
}

@media only screen and (max-width: 700px) {
    .UR_chatViewportInner {
        -webkit-text-size-adjust: none;
        -webkit-overflow-scrolling: touch;
        right: 0 !important;
        top: 0;
        left: 0 !important;
        bottom: 0;
        width: 100%;
        height: 100%;
        max-height: 100%;
        border-radius: 0;
        -webkit-transform: none !important;
        transform: none !important;
    }

    .UR_chatViewport.UR_chatViewportExpanded > .UR_chatViewportInner {
        width: 100%;
        max-width: 100%;
        max-height: 100%;
    }

    .UR_chatHeader {
        padding-right: 55px;
    }

    .UR_chatHeaderAction.UR_chatClose {
        display: block;
    }

    .UR_chatHeaderAction.UR_chatExpand {
        display: none;
    }

    .UR_chatHeaderAvatar + .UR_chatHeaderTitle.UR_chatAgentName, .UR_chatHeaderAvatar + .UR_chatAgentProfileBody .UR_chatHeaderTitle.UR_chatAgentName {
        top: 5px;
    }

    .UR_chatHeaderAvatar ~ .UR_chatAgentActive, .UR_chatHeaderAvatar + .UR_chatAgentProfileBody .UR_chatAgentActive {
        margin-top: 5px;
    }

    .UR_chatHeaderAvatar ~ .UR_chatAgentActive, .UR_chatHeaderAvatar + .UR_chatAgentProfileBody .UR_chatAgentActive,
    .UR_chatHeaderAvatar + .UR_chatHeaderTitle.UR_chatAgentName, .UR_chatHeaderAvatar + .UR_chatAgentProfileBody .UR_chatHeaderTitle.UR_chatAgentName {
        white-space: nowrap;
        overflow: hidden;
        text-overflow: ellipsis;
    }
}

/* Notifications */

.UR_notify {
    background-color: #ffffff;
    border: 1px dashed #D7D7D7;
    border-radius: 5px;
    -webkit-box-shadow: 0 5px 20px rgba(106, 106, 106, 0.36);
    box-shadow: 0 5px 20px rgba(106, 106, 106, 0.36);
    color: #1d1d1d;
    cursor: pointer;
    font-size: 18px;
    font-family: Segoe UI, "Helvetica Neue", Lucida Grande, Arial, sans-serif !important;
    font-weight: bold;
    left: 10px;
    padding: 10px;
    position: fixed;
    right: 10px;
    text-align: center;
    text-shadow: 0 1px 2px #696969;
    top: 0;
    z-index: 100000000;
}

.UR_notifyError {
    background-color: #b31515;
    color: #ffffff;
}

.UR_notifySuccess {
    background-color: #4BB315;
    color: #ffffff;
}

.UR_notifyInfo {
    background-color: #2B15B3;
    color: #ffffff;
}

.UR_chatDesktop .UR_notify {
    position: absolute;
    box-shadow: none;
    border: none;
    border-top: 1px solid #fff;
    border-bottom: 1px solid #fff;
    left: 0;
    right: 0;
    border-radius: 0;
    padding: 15px 10px;
    font-size: 14px;
    text-shadow: none;
    font-weight: 600;
}

.UR_chatDesktop .UR_notify.UR_notifyError {
    background-color: #980d24;
}

@media (max-height: 800px) and (max-width: 400px) {
    .UR_chatViewport:not(.UR_chatViewportChat) .UR_chatAgentProfileFullOpened:not(.UR_chatAgentProfileSmallHeader) .UR_chatAgentProfileFull .UR_chatAgentsListAvatars {
        display: none;
    }

    /*.UR_chatViewportChat .UR_chatAgentsList.UR_chatHeader.UR_chatAgentProfileRollUpHeader {
        height: 75px !important;
        -webkit-transition: none;
        transition: none;
    }

    .UR_chatViewportChat .UR_chatAgentsList.UR_chatAgentProfileRollUpHeader .UR_chatAgentProfileFull {
        visibility: hidden !important;
    }

    .UR_chatViewportChat .UR_chatAgentsList.UR_chatAgentProfileRollUpHeader .UR_chatAgentProfile {
        display: block !important;
    }*/
}

@media (max-height: 400px) {
    .UR_chatViewport:not(.UR_chatViewportChat) .UR_chatAgentProfileFullOpened:not(.UR_chatAgentProfileSmallHeader) .UR_chatAgentProfileFull .UR_chatAgentsListAvatars {
        display: none;
    }
}

@media (max-height: 650px) {
    .UR_chatViewportChat .UR_chatAgentProfileFullOpened:not(.UR_chatAgentProfileSmallHeader).UR_chatHeader {
        -webkit-transition: none;
        transition: none;
    }
}

@media (max-height: 500px) {
    .UR_chatViewportChat .UR_chatAgentProfileFullOpened:not(.UR_chatAgentProfileSmallHeader) .UR_chatAgentProfileFull,
    .UR_chatViewportChat .UR_chatAgentsList .UR_chatAgentProfileFull {
        visibility: hidden;
    }

    .UR_chatViewportChat .UR_chatAgentProfileFullOpened:not(.UR_chatAgentProfileSmallHeader) .UR_chatAgentProfile,
    .UR_chatViewportChat .UR_chatAgentsList .UR_chatAgentProfile {
        display: block;
    }

    .UR_chatViewportChat .UR_chatAgentProfileFullOpened:not(.UR_chatAgentProfileSmallHeader).UR_chatHeader,
    .UR_chatViewportChat .UR_chatAgentsList.UR_chatHeader {
        height: 75px !important;
        -webkit-transition: none;
        transition: none;
    }
}

/* Branding */

.UR_chatHandleTab > .UR_chatBrandingLink {
    font-size: 10px;
    color: #ffffff;
    position: absolute;
    left: -10px;
    right: 0;
    top: 62px;
    white-space: nowrap;
    text-decoration: none;
    display: none;
}

.UR_chatHandleTab.UR_chatTabExpanded > .UR_chatBrandingLink, .UR_chatHandleTab.UR_chatOpened > .UR_chatBrandingLink {
    display: block;
}

/* Message Options */
.UR_chatConversationOptions {
    display: inline-block;
}

.UR_chatMessage .UR_chatConversationOptions {
    position: absolute;
    left: 0;
    top: 3px;
    visibility: hidden;
}

.UR_chatMessage:hover .UR_chatConversationOptions, .UR_chatMessage .UR_chatConversationOptions.UR_chatConversationOptionsOpened {
    visibility: visible;
}

.UR_chatConversationOptions .UR_chatConversationOptionsList {
    list-style: none;
    background: #ffffff;
    max-width: 200px;
    min-width: 130px;
    border: 1px solid #d9d9d9;
    position: absolute;
    left: 0;
    top: 20px;
    display: none;
}

.UR_chatConversationOptions.UR_chatConversationOptionsOpened .UR_chatConversationOptionsList {
    display: block;
}

.UR_chatConversationOptions .UR_chatConversationOptionsList.UR_chatListLeft {
    left: auto;
    right: 0;
}

.UR_chatConversationOptions .UR_chatConversationOptionsList li {
    display: block;
}

.UR_chatConversationOptions .UR_chatConversationOptionsList li:hover {
    background: #ebebeb;
}

.UR_chatConversationOptions .UR_chatConversationOptionsList li > span {
    padding: 8px 10px;
    margin: 0;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    cursor: pointer;
    display: block;
}

.UR_chatConversationOptions .UR_chatConversationOptionsText {
    display: block;
}

.UR_chatConversationOptions .UR_chatConversationOptionsText i {
    cursor: pointer;
    opacity: 0.6;
    width: 16px;
    height: 16px;
    display: block;
    background-image: url("241ed8c88bc566099af561c461dbe4c3e616416d.svg");
}

.UR_chatFooterButtons .UR_chatConversationOptions {
    position: relative;
    top: -2px;
    margin-left: 5px;
}

.UR_chatFooterButtons .UR_chatConversationOptions .UR_chatConversationOptionsList {
    top: auto;
    bottom: 36px;
}

.UR_chatFooterButtons .UR_chatConversationOptions .UR_chatConversationOptionsText i {
    opacity: 0.3;
}

/* Satisfaction Survey */

.UR_csatTemplate {
    margin-left: -15px;
    margin-right: -15px;
}

.UR_csatTemplate.UR_csatForm {
    margin-left: -35px;
    margin-right: -35px;
    background: #fff;
    border-bottom: 1px solid #ddd;
    border-top: 1px solid #ddd;
    padding: 10px 20px 20px 20px;
}

.UR_csatTemplate .UR_chatMessageContainer {
    width: 100%;
    max-width: 100%;
    padding-left: 0;
}

.UR_csatTemplate .UR_chatMessageContainer .UR_chatMessageContent {
    background: transparent;
    padding: 0;
    color: #555555;
}

.UR_chatMessageCsatForm {
    border-top: 1px solid #dddddd;
    padding-top: 5px;
}

.UR_csatTemplate .UR_chatSystemMessageHeader {
    text-align: center;
    color: #000000;
    font-size: 16px;
    padding-bottom: 5px;
    padding-top: 10px;
}

.UR_chatFormBlock {
    margin-top: 15px;
}

.UR_chatFormLabel {
    margin-bottom: 7px;
}

.UR_chatFormBlock input.UR_chatFormInput {
    border: 1px solid #e4e6e8 !important;
    width: 100% !important;
    height: 38px !important;
    padding-left: 10px;
}

.UR_chatMessageCsatForm .UR_chatScenarioFormButtons {
    text-align: center;
    border-top: 1px solid #dddddd;
    padding-top: 20px;
    margin-top: 20px;
    display: block;
}

.UR_chatStarRating {
    display: inline-block;
    margin-top: 7px;
    margin-bottom: 7px;
}

.UR_chatStarRating ul {
    list-style: none;
    margin-left: 0 !important;
}

.UR_chatStarRating ul li {
    display: inline-block;
    width: 20px;
    height: 16px;
    background: url("rating-star.png") no-repeat left;
    cursor: pointer;
}

.UR_chatStarRating.UR_chatDisabled ul li {
    cursor: default;
}

.UR_chatStarRating li.selected {
    background-image: url("rating-star-selected.png");
}

.UR_chatMessage.UR_chatMessageType-csat .UR_chatMessageInfo {
    display: none;
}

.UR_chatMessage .UR_chatEditCsat {
    background-image: url("edit-gray.png");
    width: 16px;
    height: 16px;
    display: inline-block;
    margin-left: 5px;
    opacity: 0.8;
    cursor: pointer;
    position: relative;
    top: 2px;
}

.UR_chatMessage .UR_chatEditCsat:hover {
    opacity: 1;
}

.UR_chatMessage .UR_chatCsatResult {
    display: inline-block;
    width: 16px;
    height: 16px;
}

.UR_chatMessage .UR_chatCsatResult.UR_chatCsatResultSatisfied {
    background: url("vote-happy.png") no-repeat;
}

.UR_chatMessage .UR_chatCsatResult.UR_chatCsatResultNotSatisfied {
    background: url("vote-sad.png") no-repeat;
}

/* Desktop animations */

.UR_chatAnimatedContent *:nth-child(1) { --nth-child: 1 }
.UR_chatAnimatedContent *:nth-child(2) { --nth-child: 2 }
.UR_chatAnimatedContent *:nth-child(3) { --nth-child: 3 }
.UR_chatAnimatedContent *:nth-child(4) { --nth-child: 4 }
.UR_chatAnimatedContent *:nth-child(5) { --nth-child: 5 }
.UR_chatAnimatedContent *:nth-child(6) { --nth-child: 6 }
.UR_chatAnimatedContent *:nth-child(7) { --nth-child: 7 }
.UR_chatAnimatedContent *:nth-child(8) { --nth-child: 8 }
.UR_chatAnimatedContent *:nth-child(9) { --nth-child: 9 }
.UR_chatAnimatedContent *:nth-child(10) { --nth-child: 10 }
.UR_chatAnimatedContent *:nth-child(11) { --nth-child: 11 }
.UR_chatAnimatedContent *:nth-child(12) { --nth-child: 12 }

.UR_chatAnimatedContent .UR_chatContent,
.UR_chatAnimatedContent .UR_chatContent .UR_chatConversation,
.UR_chatAnimatedContent .UR_chatOfflineForm .UR_chatScenarioForm .UR_chatScenarioFormElement {
    -webkit-animation-duration: 350ms;
    animation-duration: 350ms;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
    -webkit-animation-name: UR_chatFadeIn;
    animation-name: UR_chatFadeIn;
    -webkit-animation-delay: 200ms;
    animation-delay: 200ms;
}

.UR_chatAnimatedContent .UR_chatContent .UR_chatConversation {
    -webkit-animation-name: none;
    animation-name: none;
}

/*.UR_chatAnimatedContent[id^="ur_chat_desktop_chatMain_chat_"] .UR_chatContent,*/
.UR_chatAnimatedContent[id^="ur_chat_desktop_kbList_chat_"] .UR_chatContent,
.UR_chatAnimatedContent[id^="ur_chat_desktop_kbSearch_chat_"] .UR_chatContent {
    -webkit-animation-name: UR_chatFadeInLeftSmall;
    animation-name: UR_chatFadeInLeftSmall;
}

.UR_chatAnimatedContent[id^="ur_chat_desktop_chatMain_chat_"] .UR_chatContent {
    -webkit-animation-name: none;
    animation-name: none;
}

.UR_chatAnimatedContent[id^="ur_chat_desktop_chatMain_chat_"] .UR_chatContent .UR_chatConversation,
.UR_chatAnimatedContent .UR_chatOfflineForm .UR_chatScenarioForm .UR_chatScenarioFormElement {
    -webkit-animation-name: UR_chatFadeInLeftSmall;
    animation-name: UR_chatFadeInLeftSmall;
}

.UR_chatAnimatedContent[id^="ur_chat_desktop_chatMain_chat_"] .UR_chatContent .UR_chatConversation:nth-child(n),
.UR_chatAnimatedContent .UR_chatOfflineForm .UR_chatScenarioForm .UR_chatScenarioFormElement:nth-child(n) {
    -webkit-animation-delay: calc(var(--nth-child) * 100ms);
    animation-delay: calc(var(--nth-child) * 100ms);
}

.UR_chatAnimatedContent.UR_chatSystemMessageTop .UR_chatContent {
    -webkit-animation: none !important;
    animation: none !important;
}

.UR_chatAnimatedContent .UR_chatHeaderContent {
    -webkit-animation-duration: 350ms;
    animation-duration: 350ms;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
    -webkit-animation-name: UR_chatFadeIn;
    animation-name: UR_chatFadeIn;
}

.UR_chatKnowledgeBase .UR_chatSearchResults,
.UR_chatKnowledgeBase .UR_chatListCategories,
.UR_chatKnowledgeBaseArticle .UR_chatArticleContainer {
    -webkit-animation-duration: 350ms;
    animation-duration: 350ms;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
    -webkit-animation-name: UR_chatFadeIn;
    animation-name: UR_chatFadeIn;
}

.UR_chatAnimatedContent[id^="ur_chat_desktop_conversation_chat_"] .UR_chatHeader.UR_chatAgentsList .UR_chatHeaderContent,
.UR_chatAnimatedContent[id^="ur_chat_desktop_kbList_chat_"] .UR_chatHeaderContent,
.UR_chatAnimatedContent[id^="ur_chat_desktop_kbArticle_chat_"] .UR_chatHeaderContent,
.UR_chatAnimatedContent[id^="ur_chat_desktop_kbSearch_chat_"] .UR_chatHeaderContent {
    animation: none;
}

.UR_chatAnimatedContent[id^="ur_chat_desktop_conversation_chat_"] .UR_chatHeader:not(.UR_chatAgentsList) .UR_chatHeaderContent {
    -webkit-animation-duration: 350ms;
    animation-duration: 350ms;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
    -webkit-animation-name: UR_chatFadeInHeader;
    animation-name: UR_chatFadeInHeader;
}

.UR_chatAnimatedContent .UR_chatFooterContainer {
    -webkit-animation-duration: 350ms;
    animation-duration: 350ms;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
    -webkit-animation-name: UR_chatFadeInUpFooter;
    animation-name: UR_chatFadeInUpFooter;
}

.UR_animatedMessage.UR_chatMessage .UR_chatMessageContainer {
    -webkit-animation-duration: 350ms;
    animation-duration: 350ms;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
    -webkit-animation-name: UR_chatFadeInUpMessage;
    animation-name: UR_chatFadeInUpMessage;
}

.UR_animatedMessage.UR_chatMessage .UR_chatMessageInfo {
    -webkit-animation-duration: 250ms;
    animation-duration: 250ms;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
    -webkit-animation-name: UR_chatFadeIn;
    animation-name: UR_chatFadeIn;
    -webkit-animation-delay: 300ms;
    animation-delay: 300ms;
}

.UR_chatFooterEmoticons {
    display: block;
    width: 20px;
    height: 20px;
    float: left;
    margin-right: 10px;
    position: relative;
}

.UR_chatFooterEmoticons .UR_chatFooterEmoticonsIcon {
    background: url("emoticon.png") no-repeat center;
    display: block;
    width: 20px;
    height: 20px;
    background-size: 20px;
    opacity: 0.3;
    cursor: pointer;
}

.UR_chatFooterEmoticons:hover .UR_chatFooterEmoticonsIcon, .UR_chatFooterEmoticons.UR_chatOpenedBubble .UR_chatFooterEmoticonsIcon {
    opacity: 0.9;
}

.UR_chatBubble {
    position: absolute;
    border-radius: 3px;
    border: 1px solid rgba(0, 0, 0, 0.2);
    box-shadow: 0 0 15px 0 rgba(0, 0, 0, 0.2);
    background: #ffffff;
    color: #555555;
    font-size: 20px;
    height: 295px;
    display: none;
    left: 20px;
    right: 20px;
    bottom: 50px;
    z-index: 300;
    max-height: 80%;
}

.UR_chatBubble.UR_chatOpenedBubbleContainer {
    display: block;
}

.UR_chatBubbleContent {
    width: 100%;
    height: 100%;
    padding: 10px;
    overflow-y: auto;
    text-align: center;
}

.UR_chatBubble:before,
.UR_chatBubble:after {
    content: '';
    display: block;
    position: absolute;
    height: 0;
    width: 0;
    border-top: 10px solid rgba(0, 0, 0, 0.2);
    border-left: 10px solid transparent;
    border-right: 10px solid transparent;
    border-bottom: none;
    bottom: -10px;
    right: 22px;
}

.UR_chatBubble:after {
    bottom: -9px;
    border-top-color: #ffffff;
}

.UR_emoticonBlock {
    width: 30px;
    height: 30px;
    display: inline-block;
    float: left;
    cursor: pointer;
    font-size: 20px;
}

/* Content Backgrounds */

.UR_chatBackground_plaid .UR_chatDesktop, .UR_chatBackground_plaid .UR_chatKnowledgeBase .UR_chatSystemMessage {
    background: url("plaid.png");
}

.UR_chatBackground_festival .UR_chatDesktop, .UR_chatBackground_festival .UR_chatKnowledgeBase .UR_chatSystemMessage {
    background: url("festival.png");
}

.UR_chatBackground_colorful .UR_chatDesktop, .UR_chatBackground_colorful .UR_chatKnowledgeBase .UR_chatSystemMessage {
    background: url("memphis-colorful.png");
}

.UR_chatBackground_doodle .UR_chatDesktop, .UR_chatBackground_doodle .UR_chatKnowledgeBase .UR_chatSystemMessage {
    background: url("doodle.png");
}

.UR_chatBackground_wool .UR_chatDesktop, .UR_chatBackground_wool .UR_chatKnowledgeBase .UR_chatSystemMessage {
    background: url("light_wool.png");
}

.UR_chatBackground_ticTacToe .UR_chatDesktop, .UR_chatBackground_ticTacToe .UR_chatKnowledgeBase .UR_chatSystemMessage {
    background: url("tic-tac-toe.png");
}

/* Join Chat */

.UR_chatJoin, .UR_chatBanned, .UR_chatCsat {
    text-align: center;
    padding-bottom: 15px;
}

.UR_chatJoin > div, .UR_chatBanned > div {
    display: inline-block;
    position: relative;
    vertical-align: middle;
}

.UR_chatJoin .UR_chatJoinAvatar {
    z-index: 9;
}

.UR_chatJoin .UR_chatJoinAvatar img {
    width: 36px;
    height: 36px;
    border-radius: 18px;
}

.UR_chatJoin .UR_chatJoinText, .UR_chatBanned .UR_chatBannedText, .UR_chatCsat .UR_chatCsatText {
    margin-left: -20px;
    background: #F98426;
    border-radius: 5px;
    padding: 3px 25px;
    color: #ffffff;
    max-width: calc(100% - 20px);
}

.UR_chatJoin .UR_chatJoinText {
    padding-right: 15px;
}

.UR_chatJoin .UR_chatJoinText .UR_chatDots {
    width: 10px;
    display: inline-block;
    text-align: left;
    margin-left: 3px;
}

.UR_chatBanned .UR_chatBannedText {
    background: #FF0000;
    margin-left: 0;
}

.UR_chatCsat .UR_chatCsatText {
    margin-left: auto;
    margin-right: auto;
    max-width: calc(100% - 30px);
    /*background: #FF0000;*/
}

.UR_chatJoin .UR_chatJoinText.UR_chatJoinTextOnly {
    margin-left: 0;
}

.UR_chatAwaitingOperator {
    -webkit-animation: UR_chatFadeInUp 0.5s ease-out;
    animation: UR_chatFadeInUp 0.5s ease-out;
}

.UR_chatAwaitingOperator .UR_chatJoin .UR_chatJoinAvatar {
    background: #ffffff;
    width: 36px;
    height: 36px;
    padding: 4px;
    border: 1px solid #F98426;
    border-radius: 50%;
}

.UR_chatAwaitingOperator .UR_chatAvatar span.UR_chatBotAvatar {
    width: 26px;
    height: 26px;
    margin: 0;
}

/* Powered By */

.UR_chatPoweredBy {
    width: 370px;
    position: fixed;
    bottom: 75px;
    top: auto;
    right: 20px;
    left: auto;
    text-align: center;
    font-size: 5px;
}

.UR_chatViewport.UR_viewportWidgetPositionRight > .UR_chatPoweredBy {
    right: 50px;
}

.UR_chatViewport .UR_chatPoweredBy a {
    text-decoration: none;
}

.UR_chatPoweredBy .UR_chatPoweredByIco {
    background-image: url("a51687a4ddf391e4139736bc1c02c4efcd62f9b7.png");
    width: 16px;
    height: 16px;
    margin-right: 3px;
    margin-bottom: -3px;
    display: inline-block;
}

/* Chatbots */

.UR_chatMessageType-form {
    margin-left: -35px;
    margin-right: -35px;
    background: #ffffff;
    border-top: 1px solid #dddddd;
    border-bottom: 1px solid #dddddd;
    padding: 15px 35px 20px 35px;
    margin-bottom: 20px;
}

.UR_chatMessage.UR_chatMessageType-card .UR_chatMessageContainer,
.UR_chatMessage.UR_chatMessageType-form .UR_chatMessageContainer,
.UR_chatMessage.UR_chatMessageType-form_values .UR_chatMessageContainer {
    padding: 0;
    float: none;
}

.UR_chatMessage.UR_chatMessageType-card .UR_chatMessageInfo,
.UR_chatMessage.UR_chatMessageType-form .UR_chatMessageInfo,
.UR_chatMessage.UR_chatMessageType-form_values .UR_chatMessageInfo {
    display: none;
}

.UR_chatCarousel {
    position: relative;
}

.UR_chatCarousel .UR_chatCarouselArrow {
    position: absolute;
    top: 50%;
    display: block;
    width: 20px;
    height: 20px;
    opacity: 0.5;
    background-size: contain;
    background-repeat: no-repeat;
    margin-top: -10px;
    cursor: pointer;
}

.UR_chatCarousel .UR_chatCarouselArrow.UR_chatCarouselArrowLeft {
    left: -25px;
    background-image: url("left-arrow.png");
}

.UR_chatCarousel .UR_chatCarouselArrow.UR_chatCarouselArrowRight {
    right: -25px;
    background-image: url("right-arrow.png");
}

.UR_chatCarousel .UR_chatCarouselState {
    text-align: center;
}

.UR_chatCarousel .UR_chatCarouselState span {
    background: rgba(0, 0, 0, 0.25);
    color: #ffffff;
    margin-bottom: 10px;
    border-radius: 8px;
    display: inline-block;
    padding: 1px 10px 3px 10px;
    font-size: 12px;
}

.UR_chatCarousel .UR_chatCards {
    border-top: 1px solid #dddddd;
    padding-top: 15px;
}

.UR_chatCarousel .UR_chatCardTitle {
    text-align: center;
    font-size: 16px;
}

.UR_chatCarousel .UR_chatCardButtons {
    padding-top: 15px;
    border-top: 1px solid #dddddd;
}

.UR_chatCarousel .UR_chatCardButtons:empty {
    padding-top: 30px;
}

.UR_chatCarousel .UR_chatCardImage:empty ~ .UR_chatCardTitle:empty ~ .UR_chatCardDescription:empty ~ .UR_chatCardButtons,
.UR_chatMessageType-article + .UR_chatMessageType-stuck .UR_chatCarousel .UR_chatCardButtons:first-child,
.UR_chatMessageType-card + .UR_chatMessageType-stuck .UR_chatCarousel .UR_chatCardButtons:first-child {
    padding-top: 0;
    border-top: none;
}

.UR_chatMessageType-article + .UR_chatMessageType-card .UR_chatCarousel .UR_chatCards {
    border-top: none;
}

.UR_chatCarousel .UR_chatCardButtons button {
    background: #ffffff;
    border: 1px solid #633897;
    border-radius: 3px;
    padding: 5px 15px;
    color: #633897;
    margin-right: 5px;
    margin-left: 5px;
    margin-bottom: 10px;
    cursor: pointer;
}

.UR_chatCarousel .UR_chatCardTitle {
    font-weight: 600;
    margin-bottom: 10px;
}

.UR_chatCarousel .UR_chatCardDescription {
    padding-bottom: 15px;
}

.UR_chatCarousel .UR_chatCardImage {
    margin-bottom: 20px;
}

.UR_chatCarousel .UR_chatCardImage img {
    max-width: 100%;
}

.UR_chatCarousel .UR_chatCardImage:empty, .UR_chatCarousel .UR_chatCardTitle:empty, .UR_chatCarousel .UR_chatCardDescription:empty {
    display: none;
}

.UR_chatCard.UR_chatCardLink .UR_chatCardImage,
.UR_chatCard.UR_chatCardLink .UR_chatCardTitle,
.UR_chatCard.UR_chatCardLink .UR_chatCardDescription {
    cursor: pointer;
}

.UR_chatScenarioForm.UR_chatFormSubmitted {
    opacity: 0.5;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement .UR_chatScenarioFormLabel {
    margin-bottom: 10px;
    font-weight: 600;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement.UR_chatRequired > .UR_chatScenarioFormLabel:after {
    content: '*';
    color: red;
    display: inline-block;
    margin-left: 3px;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement {
    margin-bottom: 15px;
    position: relative;
}

.UR_chatScenarioForm .UR_chatScenarioFormConditional .UR_chatScenarioFormElement {
    margin-top: 15px;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement input, .UR_chatScenarioForm .UR_chatScenarioFormElement textarea {
    border: 1px solid #bfbfbf !important;
    width: 100% !important;
    border-radius: 3px;
    height: 36px;
    padding-left: 10px;
    padding-right: 5px;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement .UR_chatScenarioFormInputCounter {
    position: absolute;
    right: 0;
    font-size: 12px;
    top: 3px;
    color: #bfbfbf;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement textarea {
    height: 76px;
    padding-top: 5px;
    display: block;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement .UR_chatScenarioFormCheckboxLabel {
    position: relative;
    margin-bottom: 5px;
    display: block;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement .UR_chatScenarioFormCheckboxLabel input {
    visibility: hidden;
    width: 16px !important;
    height: 16px !important;
    margin-right: 5px;
}

.UR_chatScenarioFormCheckboxLabel .UR_chatScenarioFormForCheckbox {
    background: #ffffff;
    width: 16px;
    height: 16px;
    display: block;
    position: absolute;
    left: 0;
    top: 3px;
    border: 1px solid #633897;
    line-height: 20px;
    cursor: default;
    border-radius: 3px;
}

.UR_chatScenarioFormCheckboxLabel input:disabled ~ .UR_chatScenarioFormForCheckbox {
    opacity: 0.4;
}

.UR_chatScenarioFormCheckboxLabel input:checked ~ .UR_chatScenarioFormForCheckbox:before {
    content: '\2714';
    position: absolute;
    top: -3px;
    left: 2px;
    color: #679936;
}

.UR_chatScenarioForm .UR_chatScenarioFormSelectWrapper {
    position: relative;
    background: #ffffff;
}

.UR_chatScenarioForm .UR_chatScenarioFormSelectWrapper:after {
    content: '';
    position: absolute;
    top: 0;
    right: 0;
    z-index: 5;
    width: 36px;
    height: 36px;
    display: block;
    border-radius: 0 3px 3px 0;
    background: #633897 no-repeat center;
    /*background-image: url('../../images/chat/down-button.png');*/
    /*background-size: 12px;*/
}

.UR_chatScenarioForm .UR_chatScenarioFormSelectWrapper:before {
    content: '';
    position: absolute;
    top: 10px;
    right: 13px;
    z-index: 6;
    width: 8px;
    height: 8px;
    display: block;
    border-bottom: 2px solid #fff;
    border-right: 2px solid #fff;
    transform: rotate(45deg);
}

.UR_chatScenarioForm .UR_chatScenarioFormElement select {
    border: 1px solid #bfbfbf;
    background: transparent;
    height: 36px;
    width: 100%;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    position: relative;
    z-index: 10;
    border-radius: 3px;
    padding-left: 10px;
    padding-right: 40px;
    text-overflow: ellipsis;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement select::-ms-expand {
    display: none;
}

@media screen and (min-width:0\0) {
    .UR_chatScenarioForm .UR_chatScenarioFormElement select {
        background: none\9;
        padding: 5px\9;
    }
}

.UR_chatScenarioForm .UR_chatScenarioFormButtons button {
    border: 1px solid #633897;
    background: #633897;
    color: #ffffff;
    line-height: 34px;
    border-radius: 3px;
    padding: 0 25px;
    cursor: pointer;
}

.UR_chatScenarioForm .UR_chatScenarioFormButtons button:hover {
    -webkit-box-shadow: inset 0 0 5px rgba(0,0,0,0.2);
    box-shadow: inset 0 0 5px rgba(0,0,0,0.2);
}

.UR_chatMessagePreview {
    margin-top: 15px;
    border-left: 2px solid rgba(0,0,0,0.25);
    padding-left: 10px;
}

.UR_chatMessage.UR_chatOutgoingMessage .UR_chatMessagePreview {
    border-left-color: #ffffff;
}

.UR_chatMessagePreview .UR_chatPreviewTitle {
    font-weight: 600;
}

.UR_chatMessagePreview .UR_chatPreviewDescription {
    word-break: break-word;
}

.UR_chatMessagePreview .UR_chatPreviewTitle ~ div,
.UR_chatMessagePreview .UR_chatPreviewDescription ~ div {
    margin-top: 10px;
}

.UR_chatMessage.UR_chatDocumentPreloader .UR_chatMessageContent:before,
.UR_chatMessage.UR_chatDocumentPreloader .UR_chatMessageContent:after {
    content: '';
    position: absolute;
    display: block;
    width: 100%;
    height: 100%;
    top: 0;
    left: 0;
}

.UR_chatMessage.UR_chatDocumentPreloader .UR_chatMessageContent:before {
    background: rgba(0,0,0,0.5);
    z-index: 8;
}

.UR_chatMessage.UR_chatDocumentPreloader .UR_chatMessageContent:after {
    background-size: 32px;
    background-image: url("25e2543c7e4f7f0adefce66ad5fc227314c03b7e.gif");
    background-position: center;
    background-repeat: no-repeat;
    z-index: 9;
    opacity: 0.5;
}

.UR_sharingCursor {
    border-radius: 50%;
    background: #245cb5;
    width: 10px;
    height: 10px;
    position: fixed;
    top: 0;
    left: 0;
    z-index: 10000;
}

.UR_sharingCursor.UR_clicked:after {
    background: #245cb5;
    border-radius: 50%;
    height: 30px;
    width: 30px;
    position: absolute;
    top: -10px;
    left: -10px;
    z-index: 1;
    opacity: 0;
    -webkit-animation: pulseOnline 0.5s ease-out;
    animation: pulseOnline 0.5s ease-out;
    -webkit-animation-iteration-count: infinite;
    animation-iteration-count: infinite;
    content: '';
    display: block;
}

/* Offline Form */

.UR_chatDesktop[id^='ur_chat_desktop_feedbackOfflineForm_chat'],
.UR_chatDesktop[id^='ur_chat_desktop_ticketOfflineForm_chat'] {
    padding-top: 0;
    padding-bottom: 0;
    display: flex;
    flex-direction: column;
}

.UR_chatDesktop[id^='ur_chat_desktop_feedbackOfflineForm_chat'] > *,
.UR_chatDesktop[id^='ur_chat_desktop_ticketOfflineForm_chat'] > * {
    position: relative;
}

.UR_chatDesktop[id^='ur_chat_desktop_feedbackOfflineForm_chat'] .UR_chatHeader ,
.UR_chatDesktop[id^='ur_chat_desktop_ticketOfflineForm_chat'] .UR_chatHeader {
    overflow: visible;
    padding-bottom: 15px;
}

.UR_chatHeader i.UR_chatOfflineFormIcon {
    display: block;
    width: 50px;
    height: 50px;
    border-radius: 25px;
    background: #ffffff no-repeat center;
    margin-top: -10px;
}

.UR_chatDesktop[id^='ur_chat_desktop_feedbackOfflineForm_chat'] .UR_chatHeader i.UR_chatOfflineFormIcon {
    background-image: url("9c055244edc69df620d8787392b722d26b8e1ddf.png");
}

.UR_chatDesktop[id^='ur_chat_desktop_ticketOfflineForm_chat'] .UR_chatHeader i.UR_chatOfflineFormIcon {
    background-image: url("dcf46b5a265c2f4fdcfd41940b5e96ee1cae7117.png");
}

.UR_chatOfflineForm {
    margin: 0;
    position: relative;
    padding: 15px 35px 20px 35px;
}

.UR_chatOfflineForm .UR_chatScenarioFormButtons {
    margin-top: 25px;
}

.UR_chatOfflineForm .UR_chatScenarioFormButtons {
    margin-top: 25px;
}

.UR_chatOfflineForm input[type="date"]::-webkit-calendar-picker-indicator {
    background: transparent;
    bottom: 0;
    color: transparent;
    cursor: pointer;
    height: auto;
    left: 0;
    position: absolute;
    right: 0;
    top: 0;
    width: auto;
}

.UR_chatOfflineForm .UR_chatDateReset {
    width: 15px;
    height: 15px;
    background: #000000;
    position: absolute;
    right: 10px;
    bottom: 10px;
    border-radius: 50%;
    opacity: 0.5;
    cursor: pointer;
}

.UR_chatOfflineForm .UR_chatDateReset:after, .UR_chatOfflineForm .UR_chatDateReset:before {
    content: '';
    display: block;
    height: 9px;
    width: 1px;
    background: #ffffff;
    position: absolute;
    left: 7px;
    top: 3px;
}

.UR_chatOfflineForm .UR_chatDateReset:after {
    transform: rotate(45deg);
}

.UR_chatOfflineForm .UR_chatDateReset:before {
    transform: rotate(-45deg);
}

.UR_chatOfflineForm .UR_chatDateReset:before {
    transform: rotate(-45deg);
}

.UR_offlineFormTitle {
    font-size: 16px;
    margin-bottom: 3px;
}

.UR_chatFormTagsWrapper {
    position: relative;
}

.UR_chatFormTagsInput {
    position: absolute;
    visibility: hidden;
    z-index: 0;
}

.UR_chatScenarioForm .UR_chatScenarioFormElement .UR_chatFormTagsSearch input {
    border: none;
}

.UR_chatFormTagsSearch {
    border: 1px solid #bfbfbf;
    width: 100%;
    border-radius: 3px;
    min-height: 36px;
    padding: 1px 30px 1px 5px;
    cursor: text;
    background: #ffffff;
}

.UR_chatFormTagsSearch span {
    display: inline-block;
    line-height: 22px;
}

.UR_chatFormTagsSearch span:not(.UR_chatFormTagsSearchInput) {
    background: #efefef;
    padding: 0 25px 0 7px;
    cursor: pointer;
    border-radius: 2px;
    margin: 5px;

    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    position: relative;
    max-width: 100%;
}

.UR_chatFormTagsSearch span:not(.UR_chatFormTagsSearchInput):after {
    display: inline-block;
    content: '';
    width: 12px;
    height: 12px;
    background: url("d2ca9153bd677a00cc3ec6781c358d57d4750b0e.png") no-repeat center;

    position: absolute;
    right: 7px;
    top: 5px;
}

.UR_chatFormTagsSearch .UR_chatFormTagsSearchInput {
    display: inline-block;
    margin: 5px;
    vertical-align: top;
}

.UR_chatFormTagsSearch .UR_chatFormTagsSearchInput input {
    border: none !important;
    width: 10px !important;
    height: auto;
    padding: 0;
}

.UR_chatFormTagsSearch .UR_chatPreloaderIcon {
    position: absolute;
    top: 9px;
    right: 10px;
}

.UR_chatFormTagsResults {
    position: absolute;
    left: 0;
    top: 100%;
    background: #ffffff;
    box-shadow: 0 0 3px rgba(0, 0, 0, 0.5);
    margin-top: 0;
    z-index: 900;
    border-radius: 2px;
    width: 100%;
    max-height: 150px;
    overflow: auto;
}

.UR_chatFormTagsResults.UR_topPosition {
    top: auto;
    bottom: 100%;
}

.UR_chatFormTagsResults ul {
    list-style: none;
}

.UR_chatFormTagsResults ul li {
    padding: 5px 10px;
}

.UR_chatFormTagsResults ul li:hover {
    background: rgba(0, 0, 0, 0.05);
}

/* Multiselect */

.UR_chatFormMultiselectResults ul li:not(.UR_chatFormMultiselectServiceItem) {
    padding: 0;
}

.UR_chatFormMultiselectResults ul li:not(.UR_chatFormMultiselectServiceItem):hover {
    background: none;
}

.UR_chatFormMultiselectResults .UR_chatFormMultiselectResultLabel {
    padding: 5px 10px;
    position: relative;
    cursor: pointer;
}

.UR_chatFormMultiselectResults .UR_chatFormMultiselectResultLabel:hover {
    background: rgba(0, 0, 0, 0.05);
}

.UR_chatFormMultiselectResults li > ul {
    display: none;
}

.UR_chatFormMultiselectResults .UR_chatFormMultiselectResultWithChildren > .UR_chatFormMultiselectResultLabel:after {
    content: "";
    width: 7px;
    height: 7px;
    border-bottom: 1px solid #555;
    border-left: 1px solid #555;
    position: absolute;
    right: 10px;
    top: 11px;
    background: none;
    bottom: auto;
    transform: rotate(-135deg);
}

.UR_chatFormMultiselectResults .UR_chatFormMultiselectBack {
    display: none;
    cursor: pointer;
}

.UR_chatFormMultiselectResults.UR_chatFormMultiselectOpenSubselect .UR_chatFormMultiselectBack {
    display: block;
}

.UR_chatFormMultiselectResults .UR_chatFormMultiselectBack .UR_chatFormMultiselectBackIcon {
    margin-right: 7px;
}

.UR_chatFormMultiselectResults.UR_chatFormMultiselectOpenSubselect .UR_chatFormMultiselectResult,
.UR_chatFormMultiselectResults.UR_chatFormMultiselectOpenSubselect .UR_chatFormMultiselectResult.UR_chatFormMultiselectActiveSubselect > .UR_chatFormMultiselectResultLabel,
.UR_chatFormMultiselectResults .UR_chatFormMultiselectResult.UR_chatFormMultiselectSelected,
.UR_chatFormMultiselectResults.UR_chatFormMultiselectOpenSubselect .UR_chatFormMultiselectResult.UR_chatFormMultiselectActiveSubselect.UR_chatFormMultiselectCurrentSubselect > ul > .UR_chatFormMultiselectResult.UR_chatFormMultiselectSelected {
    display: none;
}

.UR_chatFormMultiselectResults.UR_chatFormMultiselectOpenSubselect .UR_chatFormMultiselectResult.UR_chatFormMultiselectActiveSubselect,
.UR_chatFormMultiselectResults.UR_chatFormMultiselectOpenSubselect .UR_chatFormMultiselectResult.UR_chatFormMultiselectActiveSubselect > ul,
.UR_chatFormMultiselectResults.UR_chatFormMultiselectOpenSubselect .UR_chatFormMultiselectResult.UR_chatFormMultiselectActiveSubselect.UR_chatFormMultiselectCurrentSubselect > ul > .UR_chatFormMultiselectResult {
    display: block;
}

.UR_formAttachmentBlock {
    position: relative;
}

.UR_fileAttachHandler {
    background: url("attach-files.png") no-repeat scroll 0 0 rgba(0, 0, 0, 0);
    display: block;
    width: 16px;
    height: 16px;
    background-size: 16px;
    margin-top: 0;
    opacity: 0.3;
    cursor: pointer;
    position: absolute;
    right: 20px;
    top: -22px;
}

.UR_uploadedFiles .UR_file {
    margin-top: 10px;
    overflow: hidden;
}

.UR_uploadedFiles .UR_file > div {
    float: left;
}

.UR_uploadedFiles .UR_file > .UR_fileUploadProgress, .UR_uploadedFiles .UR_file > .UR_uploadComplete {
    float: right;
}

.UR_filename {
    color: #acacac;
    font-size: 14px;
    margin-top: -2px;
    margin-left: 10px;
    max-width: 230px;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
}

.UR_fileUploadProgress {
    background: #e6eaed;
    float: right;
    margin-top: 7px;
    width: 80px;
    height: 5px;
}

.UR_fileUploadProgress ~ .UR_filename {
    width: 160px;
}

.UR_fileUploadProgress > div {
    background: #0fa800;
    height: inherit;
    width: 10%;
}

.UR_uploadComplete {
    height: 12px;
    width: 12px;
    font-size: 0;
    line-height: 0;
    position: relative;
    background: url("ee58099c2205f33e238dbe5bbd534dd556ee2539.png") no-repeat;
    background-size: contain;
    top: 3px;
}

.UR_removeIcon {
    background: url("f9030760fdd11626577d77c6a0f187797d7857be.png") no-repeat;
    background-size: contain;
    cursor: pointer;
    height: 12px;
    width: 12px;
    font-size: 0;
    line-height: 0;
    position: relative;
    top: 3px;
}

/* Form Success */

@-webkit-keyframes UR_dotsColor {
    0% {
        color: #555555;
    }

    100% {
        color: #679936;
    }
}

@keyframes UR_dotsColor {
    0% {
        color: #555555;
    }

    100% {
        color: #679936;
    }
}

.UR_chatFormSuccessBlock {
    font-size: 24px;
    text-align: center;
    margin-top: 30%;
    padding: 0 20px;
}

.UR_chatFormSuccessBlock .UR_chatFormSuccessBlockDots > span {
    color: #555555;
    display: inline-block;
    font-size: 40px;
    -webkit-animation-fill-mode: both;
    animation-fill-mode: both;
    -webkit-animation-duration: 0.3s;
    animation-duration: 0.3s;
}

.UR_chatFormSuccessBlock .UR_chatFormSuccessBlockDots span:nth-child(1) {
    -webkit-animation-name: UR_dotsColor;
    animation-name: UR_dotsColor;
    -webkit-animation-delay: 0.5s;
    animation-delay: 0.5s;
}

.UR_chatFormSuccessBlock .UR_chatFormSuccessBlockDots span:nth-child(2) {
    -webkit-animation-name: UR_dotsColor;
    animation-name: UR_dotsColor;
    -webkit-animation-delay: 1.5s;
    animation-delay: 1.5s;
}

.UR_chatFormSuccessBlock .UR_chatFormSuccessBlockDots span:nth-child(3) {
    -webkit-animation-name: UR_dotsColor;
    animation-name: UR_dotsColor;
    -webkit-animation-delay: 2.5s;
    animation-delay: 2.5s;
}

.UR_chatFormSuccessBlock .UR_chatFormSuccessBlockDots span:nth-child(4) {
    -webkit-animation-name: UR_dotsColor;
    animation-name: UR_dotsColor;
    -webkit-animation-delay: 3.5s;
    animation-delay: 3.5s;
}

.UR_chatFormSuccessBlock .UR_chatFormSuccessBlockDots span:nth-child(5) {
    -webkit-animation-name: UR_dotsColor;
    animation-name: UR_dotsColor;
    -webkit-animation-delay: 4.5s;
    animation-delay: 4.5s;
}